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Danny.L

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  1. Hi dx100uk, Did FOS rule in your favour? was your case the same as mine? the FOS haven't come back with their verdict yet. but that's what ATL and CDF came up with as i started a part 75 claim. however if FOS don't rule in my favour i will be taking court action! I contacted dom. But unfortunately new series has started so they are not taking on cases due to the high volume of people having consumer problems. I am also in the process of contacting watchdog. Danny.
  2. Hi everybody! I am having ongoing problems with ATL. I signed up for my electrical training course on the 25/10/2013. i have had numerous problems such as website, logging in, software and minimal support i passed all 11 modules but could not get passed the pre attendance exam. (the exam you need to pass before you can start practical training) after failing the first time i thought maybe its me being stupid i sat the test again only to fail once more! i spoke to my uncle and cousin who are qualified electricians they could not understand how i had failed with the answers i had selected. i sent ATL a letter stating i wanted to cancel the course and a full refund as i had been mis-sold and the course was not fit for purpose. the training section phoned me back with troubleshooting methods for the software (which did NOT work) i was told that the pre attendance exam was NOT compulsory. so why have to do it in the first place? i told them i still wanted to cancel course etc. as i saw the company on don't get done get dom. Also when i decided to do the course they have falsely advertised governing bodies etc i went to citizens advice and sent various letters to ATL practical training LTD and Career Development Finance LTD (who are jointly liable) I then contacted the financial ombudsman who did an investigation and the companies offered to cancel the course and finance agreement and keeps all monies i have paid. ATL also asked for all books back which i found amusing! i am now thinking of taking them to court. The price of the course was £5770 i have so far paid £3000. (£135 a month) Has anyone else got this far or had any results? HAS ANYBODY ACTUALLY BEEN ON THE PRACTICAL SIDE OF THE COURSE AND HAS ANYONE ACTUALLY COMPLETED ANY COURSES??? Thanks in advance Danny.
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