So to summarize, and correct me if I'm wrong This whole thing is a scare tactic to get misinformed internet users who aren't well read or aware of the wider spectrum of how the internet, downloading, IP addresses etc works to feel ashamed/scared, contact Goldenshi*, admit/give them more details so that they can have leverage and subsequently demand some form of payment. The company has an infamous track record of trying this tactic since around 2010. In reality an IP address is not enough to actually gain any legal momentum for them as it does not identify the actual infringer with any real certainty. The ideal course of action is to ignore the correspondence, and if subsequent letters are received from Goldenshi*, reply along the lines of; I deny their accusations, inform them that an individual's broadband is used by a wide range of people - family, friends, guests etc and they need to identify the infringer as I have not viewed their content and have not given anybody consent to download or view their content.

Hi I got this letter too. I have sky broadband at home used by the whole family, friends, guests I haven't downloaded any of their material and have no recollection of ever downloading their material. Having done some research, I believe for any official legal action to be taken there must be evidence with regards to who the copyright infringer is. As I've said, my internet is used by a lot of people, so how would this ever be possible? Since you work in IT, you think this whole issue is something that will gain any official legal momentum and one should worry about? Or simply ignore?