Hi, Just a quick question really, I have been working a set pattern of shifts for over a year now, actually closer to two years. This involves working 8.5 hours Mon to Fri then 5 hours on a Thursday and 7 on a Friday. I was asked if I wouldn't minding changing to another shift on the 8.5 hour days. I knew the shifts were shorter by 30 mins but agreed to do them, when I got my rota they actually decided to make each shift 90 mins shorter. My manager has told me that my contract is over-riding and I have to take the loss. Morally this is wrong as they asked me to do them a favour and secondly I am used to earning a certain amount of money and I cannot afford to lose these hours. I have now asked to go back to my working pattern as I am hurt by this both financially and emotionally, I guess the lesson is don't do anyone a favour. They have put me back to the original shifts but I still have to take the loss for the meantime. Where do I stand legally as this is an unreasonable amount of change to my working pattern? Does the contract win out or does the pattern that I have been on for nearly two years?

Thanks, There wording is actually "we will look to"

The have written to me again threatening to visit me at my place of work and if I still don't pay that they will apply for an Attachment of Earnings. Should I respond to them or ignore them? Will I be advised if this goes back to court if they apply for enforcement?

Thanks Andyorch, So now that they own the debt it doesn't mean they can enforce it? That is good news. I will not reply to them. They can go away.

UPDATE: I have had a solicitors letter today stating that a County Court has ordered that Robinson Finance now own this debt. As this is almost 12 years old should I apply to the court to have it set aside and is there anyone that can help me with this at all?

I told them that I don't owe them anything and to go away as I don't acknowledge that I owe that company anything. They can do one.

Hi, Just a quick one seeking clarification. I got a CCJ in 2008 so it is now 11 years old. This was a HSBC account. There was never any further action taken to recover the money following the CCJ. A company called Robinson Way have now been in touch trying to claim this money. My belief was that with no action being taken for over 6 years that they couldn't now pursue this?

I am waiting for the finance company to get this car inspected. They say this can be four weeks, in the meantime I am paying finance for a car that has broken down four times in less than three month's. What is a reasonable amount of time to wait for this to happen. I am without a car, can I just reject this now as I am getting nowhere fast?

Getting a refund will be the hard part. I am trying to reject the car as "unfit for purpose" let's see how it goes. Thanks for your help.

All the miles are done on A-Roads and motorway as per the handbook. Do not tell me that this is a normal problem.

After a few weeks? Driver error. Depress clutch and it should return, not just stay on the floor. The car is always driven at 40mph at least down the dual carriageway. The dpf shouldn't clog every week or about 30 miles?

Update, The car got fixed and paid for by the finance company. However the first problem which was reported DPF clogging, which was returned within a week of purchasing has come back and now the engine has a fault. The garage are claiming this is "wear and tear". This car was purchased less than four month's ago! The finance company are getting an independent inspection done. Avoid Crescent Cars in Baldock, they are the biggest Cowboys ever.

So this letter should go to the HP company? They have agreed to pay for the repair now anyway but as a matter of interest? Thanks for everyones help. It is much appreciated. Thank you.

I have the letter all ready to go. I am getting the car delivered to them on Monday be recovery which is £50. I am giving them 14 days to refund my money for the repair and the recovery as they told me the car had six month's warranty I cancelled my Recovery services. The letter reads: 02/11/2018 Dear Sir or Madam, REFERENCE: P****/Crescent Cars Limited-Peugeot 207 I purchased a Peugeot 207 Registration number BJ***** from Crescent Cars Limited. At the point of purchase I paid £2850. This Peugeot 207 is unfit for purpose. I purchased the car on the 16th of September 2018. After using the car for just over six weeks and less than 200 miles the clutch has failed completely. The Consumer Rights Act 2015 makes it an implied term of the contract I have with Crescent Cars Limited that goods be as described, fit for purpose and of satisfactory quality. As you are in breach of contract and and I've owned the product for less than 6 month’s and you are refusing to repair or replace this vehicle, I am within my statutory rights to ask for a refund of up to 100% of the original cost paid. I am giving you notice that you have refused to repair the car that I am expecting a refund from you for the costs of the repairs and the recovery of the Vehicle. This is £533 for the repair and £50 recovery. I await confirmation that you will provide the remedy set out above within 14 days of the date of this letter. After this date I shall be making a Small Claim against you in court. Yours faithfully, Anthony P*****

HP