InsertWittyName
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Thank you both for your responses. They sent their response right on the deadline, so they were on time I suppose. I used the CAG Full Subject Access Request and if I remember did not feel the need to modify it. (the PDF that I saved has been corrupted somehow) Variation of terminology is always possible so I just left the definition wide open as stated on the template. But if I do chase it then 'Transaction List' may well be the best option. Any opinions on whether Smile would have kept the transaction data? Mike
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Hi, great forum this, hope somebody can advise. I was planning to move my Smile account and wanted copies of the old statements without paying their extortionate printing fees. A CAG SAR template letter seemed just the ticket! Having seen in a forum about accounts being closed by banks following a SAR I thought it best to wait until it I had done the closing as part of an account transfer. So, account transferred, SAR sent soon after, and my copy of the personal data has finally arrived (maybe late, I will have to check), but no statements! Just secure messages and tax transactions. Surely they keep statement data, for a few months at least? And would that not be part of a SAR? Is there anything to justify challenging them on this? Cheers Mike
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