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InsertWittyName

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  1. Thank you both for your responses. They sent their response right on the deadline, so they were on time I suppose. I used the CAG Full Subject Access Request and if I remember did not feel the need to modify it. (the PDF that I saved has been corrupted somehow) Variation of terminology is always possible so I just left the definition wide open as stated on the template. But if I do chase it then 'Transaction List' may well be the best option. Any opinions on whether Smile would have kept the transaction data? Mike
  2. Hi, great forum this, hope somebody can advise. I was planning to move my Smile account and wanted copies of the old statements without paying their extortionate printing fees. A CAG SAR template letter seemed just the ticket! Having seen in a forum about accounts being closed by banks following a SAR I thought it best to wait until it I had done the closing as part of an account transfer. So, account transferred, SAR sent soon after, and my copy of the personal data has finally arrived (maybe late, I will have to check), but no statements! Just secure messages and tax transactions. Surely they keep statement data, for a few months at least? And would that not be part of a SAR? Is there anything to justify challenging them on this? Cheers Mike
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