hi there I was looking for help with my own bank charges complaint around 6 years ago I applied to clysedale bank for my bank charges back due to hardship that I was experiencing . I applied through the advice shop in Musselburgh and to this date have never heard back from the bank regarding my bank charge complaint. can someone please help me with advice on what I should do now . I know I had lots of bank charges as I was always getting my d d dates mixed up due to medication that ive been on all my life and I know I had lots of bank charges over about 8 years worth . I am unemployed now and could really be doing with ant cash that's due to me .