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Eby32

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  1. No, i have contacted my credit card provider yet. I guess I will have to wait for Argos to respond first before I take any action. eby32
  2. I paid for it using my credit card. Am writing a letter to send to Argos now and will like to know the procedure on how to make a claim in the county court in case they don't act on my letter. Thank you
  3. My samsung reference number is ,,,,,,,, I bought my samsung tablet from argos in april 2013 and in january it developed in problem and i had to take it back to argos but they told me the only option i have is to call samsung which i did, i was told instructed to send it back with the self addressed envelope they sent to me few days later. I was told then that it would only take ten working days and if for any reason it could not be fixed they will replace it. However that was not the case because till this day which is over nine months samsung has refused to return my tablet. I have made several efforts by writing to them via email and also sent a registered letter but all to no avail, they only thing they have succeeded in doing is to continue claiming that they have tried to deliver my tablet through dpd. At some point i had to write them telling them that if they really could not deliver my tablet which was quite unlikely, that they can send it to any of their service centre in london and i will be happy to go and collect it as this has really inconvenienced me, but all this falls on deaf ear as they are not not even making any effort to contact me and find a way to send my tablet. i have come to the realization that samsung is a company that has little or no respect for their customers hence the unprofessional behaviour, and obviously has no integrity since i have the option to go to court and make a claim i want to know the best option available for me, is it making a claim through section 75 of the credit act or to take samsung to court directly because to be honest i would like to avoid getting other companies involved. As this is entirely samsung's mess and they should deal with it.
  4. Hello, Am new to this sight and have been struggling to find my way around. I want to post about the way Samsung company seized my tablet and have continued to lie to me
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