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Quadrophenia

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  1. Update: The process they follow is - they contact you; arrange a pick up date and collect the tv; repair; return The entire process took about 10 days, but they always had an update when I called. Also the entire cost for replacement of the Power Supply Unit was covered by the extended insurance I had from Comet. All in all - a positive repair both resultwise and process.
  2. Thanks! They did ring me and provided a ref & contact number. For the benefit of anyone who ever needs it the number is 02083953000. They seem pretty responsive so far
  3. Hello all, I had a problem with my tv (purchased with the extracare warranty) and called this number: 08448540948. They answered and gave me a 6 digit ref number to quote to the repair company. The repair company for TVs is Videotech. I am now waiting for them to call me to book the appointment - the lady said they'd call within 24hours. They did not provide a contact number for Videotech. Would anyone know the contact details if you've been through this experience before? Thanks
  4. lynski3053, I have the same problem as yourself and have now contacted the warranty group to fix the tv. They are sending a repairman around to fix it - so wanted to know what happened in your case please. Did you get a new tv or did they repair your existing set? Is it now working without the restart issue following their fix? Thanks
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