seadog01
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Ok Firstly I researched NatWests T&C's that state A CPA can be stopped. Which they failed to inform my partner. I then told them to issue a chargeback as the transaction was unlawful for several reasons as outlined above. I mentioned my displeasure that even though CG had attempted this many times activating Natwests own anti fraud software nobody had the decency to inform my partner what was going on. And I also let them know I would have gone to the ombudsman and beyond over the issue.
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Actually it was fairly easy apart from having to study their own T&C's and threaten to take it further. Once I found out the I had a case from you guys and elsewhere and what course of action to take. It took less than five minutes on the phone.Oh I got interest and expenses back too lol.
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Thank You all for your advice Today NatWest are refunding all monies to clear in the account by 18.00 and issuing a chargeback to recover the sums from Cash Genie.
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Thanks for all the information I will update on Monday with a progress report
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The other company are Bonga Loans.... but on investigation Cash Genie have 9 other companies . I may be able to get the monies back according to the FSA it will take 8 weeks or more. NatWest will not discuss it with me I told them I am logging complaints against both them and CG.
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I am phoning the DWP tomorrow UK Law states that's the minimum I can be paid to live off also I believe money within a Bank legally belongs to the Bank its in until withdrawn Is this correct?. C.G Have apparently been trying for many months to take money but my partner had stopped the card, She applied for another loan with her new details , Hence CG obtaining them leading to the events that I have outlined I will update further after I make a few telephone calls tomorrow I am lets say a wee bit naffed off ATM.... Thanks for all the advice given thus far I appreciate the help.
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Hi It was not my loan it was not in my name . It was a loan my partner took out in 2012. I was Unaware of Said loan... . It also transpires they (C.G) have been trying to do just this for some time and prompted temporary freezes on my Partners account. Nat West failed to contact my partner to let her know that this was going on .. ... Naughty or Complacent I don't care I personally have called NatWest half an hour ago to get the transaction frozen until the morning but Khofi In India is unable to do that. So how much can I charge them bearing in mind I am suffering sever Depression and under the GP for this...
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renegadeimp It was not my Bank and even the fraud Department at NatWest were unwilling to help sort it out. I am not up to speed on these matters but I deem this transaction as unlawful I did send CG this E-mail but never received a reply. Dear Sir/Madam Today 21/11/13 you took £170.00 of my cash from my partners bank account This money is benefit money I had paid in as I do not have my own account. I can and will prove this fact. That is by law the minimum the government allows for me to live off I Insist you return said monies today.Take Notice legally as I can prove the money was taken unlawfully I will be charging you £100 Per hour for my time and an APR yet to be determined. Plus any legal costs incurred to retrieve this sum.If I have to seek a solicitor tomorrow.
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I sent C G this E-Mail today they will not answer nor will they answer the Complaints line Dear Sir/Madam Today 21/11/13 you took £170.00 of my cash from my partners bank account This money is benefit money I had paid in as I do not have my own account. I can and will prove this fact. That is by law the minimum the government allows for me to live off I Insist you return said monies today.Take Notice legally as I can prove the money was taken unlawfully I will be charging you £100 Per hour for my time and an APR yet to be determined. Plus any legal costs incurred to retrieve this sum.If I have to seek a solicitor tomorrow.
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They actually took over two hundred pounds without warning in 3 blocks. and got her card details as she applied for a loan with another company last week. can I see a solicitor and charge them for said solicitor plus apr etc?. They used her Visa Debit card the loan was in her name.
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Can someone help with this Today cash genie took out £170 from my partners bank account for an unpaid loan last year. The money was actually mine and was two weeks benefit money that I had asked the dwp put into her account as I do not have one and they will no longer pay by Giro Cheque. Natwest bank won't act and the loan company will not reply to my E-mails. Where legally do I stand ?. Thank you
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