Many thanks for the responses. I saw the thread you refer to dx100uk but there is one big difference between that case and mine - I don't actually owe any money. So should I just ignore controlaccount unless I see something like a court application? And should I complain to the senior management of Fed Ex. Clearly this is a useful revenue stream for Fed Ex as many will just pay up either in ignorance or because they are frightened by their threats. I would expect better of them and wonder if their senior management team are aware of what is happening.

I would be grateful for some advice. I occasionally buy childrens clothes online from the US. I always spend less than £100 including shipping and all clothes are for under 14 year olds so should be VAT exempt. From time to time Fed Ex demand payment of VAT + a handling fee after delivery of the shipment but so far they have always backed off when I point out the commercial invoice identifies the shipment contained only VAT exempt children's clothes. Last month I got a demand for payment of import taxes on Fed Ex's behalf from Controlaccount plc. The 'charges' relate to 3 shipments of childrens clothes for a 3 and 4 year old child. I went back to Fed Ex immediately to query the nature of the charge and didn't receive any response. Today I received a phone all from Controlaccount telling me that although the commercial invoices declare the items are childrens clothes, they refer to clothing sizes, not ages (size 3 for a 3 year old etc). Therefore the charges stand and I must either pay or jump through some bureaucratic hoops to try and convince Fed Ex they have given incorrect info to HMRC (get a reissued commercial invoice, statement from the retailer explaining why incorrect invoices were issued). This seems a bit OTT. I spoke to HMRC and they confirmed that all is required is for Fed ex to be satisfied the goods were for under 14 year olds and update the customs declaration made. For me, the invoices are correct as they stand and it is really beyond reasonable to claim they do not provide the information needed to identify the goods as VAT exempt goods. A quick look on the retailers website would demonstrate that they only sell clothes for kids up to 12 years old so their goods clearly meet the HMRC criteria for childrens clothes. I feel controlaccount are being very threatening and trying to scare me into paying a charge that is not due. What should I do next? Many thanks in advance.

Yes I have the NTK. But I would prefer not to give them the driver's details. If they are unable to pursue me using PoFA can't I just refuse to provide the drivers info?

Dx, no my mistake, they didn't use the word penalty. It's a 'parking charge notice'.

Thanks for reading my post Renegade. I wasn't in the car at the time and the issue occurred on holiday in the uk in an unfamiliar car park so the only background I can give is brief. Apparently the driver tried to pay, the process for paying was very unclear. They thought no fee was due. As I wasn't the driver I really didn't want to get into the detail as it seemed irrelevant with me only being the registered keeper.

Hi, I would be really grateful for some advice from anyone experienced in dealing with parking issues. I received a "pcn" from Civil Enforcement last month for an event they allege occurred in September. I was not the driver at the time, but am the registered keeper. The driver is accused of overstaying and the penalty notice was issued to me 3 weeks after the alleged date of the infringement. ANPR was used so there was no ticket on the windscreen. Reading around it seemed to me that if I didn't pass on the drivers details the only way Civil Enforcement could pursue me for the fine (as the registered keeper not the driver) was under the terms of the protection of freedoms act. And to do that they need to comply with the terms of the Act precisely As CEL didn't issue the penalty notice within the 14 days prescribed by the Act I responded to their 'pcn' to request it was cancelled as they have not complied with PoFA and have no legal basis to pursue me as the keeper not the driver. I received their response today.stating the charge stands because " there is no legal requirement to send out the PCN within 14 days of the incident day as POFA does not apply to the ticket". This seems a very mixed up statement to me. Does anyone know what they mean and whether it is correct? What should I do next?