Hi. Hopefully someone can help me with this.. myself and my partner have recently bought a home and have today given our one months notice to our current landlord About an hour after speaking to him I had an email (attached) stating that he wants to claim the full deposit from me. I thought this was a mistake so I phoned him and he said it was common for landlords to claim the money from DPS and then send it back to the tenant following a successful inspection. if he had my deposit from DPS then surely I would have zero protection if I disagreed with any “charges” he tried to hit me with? Does this seem normal? I am thinking of just telling him no, and that if he wants to deduct any money he should do it following the inspection - not before it. FF2C1680-A91B-462D-ACAA-6E7740BCD9E7-converted.pdf

That doesn't make sense to me though - it states the tenancy WILL continue if I don't leave. Nothing about the landlord needing to agree with it. I understand he could serve me with notice but other if he chooses not to then surely he can't force me to sign a 12 month contract and would have to honor what was in the tenancy agreement.

Hi, hope someone can advise me on this. My letting agent is telling me that at the end of my current contract, they want me to sign a 12 month contract otherwise I will have to leave. I looked on my tenancy agreement and it states the following TWELVE MONTHS beginning 6th july 2017. If the tenant does not leave at the end of the fixed term, the tenancy will continue, still subject to the terms and conditions set out in this agreement, from month to month from the end of the fixed term until either the tenant gives notice that he wishes to end the agreement as set out in clauses 6 and 7 below or the landlord serves on the tenant a notice under section 21 of the housing act 1988, or a new form of agreement is entered into, or this agreement is ended by consent or court order" clause 6 and 7 talk about giving the landlord 1 months notice before I want to leave. Am I within my rights to ask to stay on a monthly rolling contract based on the above? Thanks

Hi, I wonder if someone can help me with this I am coming to the end of my tenancy and will not be renewing with my current letting agent. They have told me they will start arranging viewings within the next month, and that they will give me 48 hour notice prior to each viewing. I work 9-5PM and would much rather be in the property while someone is viewing it however they have told me no, and that they will enter whatever time is best for the potential new tenants. Is there anything I can do about this? There is a clause in my tenancy agreement that says I allow the landlord or letting agents or anyone with written permission from the landlord to enter the property at "reasonable" times of the day providing they have given 48 hours notice. Do I have a leg to stand on here? I would much rather they arranged the viewings while I am at the property? Many thanks for any advice!

I do appreciate all the responses, whether I agree with them or not. I will take all the advice given here and contact the letting agent on Monday. Thank you

Not really. If the basis of the 1500 is because of the risk to property, it doesn't make much sense at all. A small old cat in a part furnished vs 2 dogs in a fully furnished. The cat is at more risk of doing damage? Sorry,still seems unreasonable to me. I understand fully we shouldve told the letting agent as soon as we got her. Considering the circumstances of losing my mum and the neighbours telling us they didn't pay anything, we didn't see this as a priority. Despite this, I still feel it to be an unreasonable and unfair request. Not justified at all when you take into account the neighbours in the same situation as myself.

Next door is fully furnished..

Partly furnished. We own most of the furniture here. The landlord owns the couches beds etc but she doesn't go near them. She sleeps most of the day due to her age and ill health.

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Thank you for this, very helpful

Understand all of the above and spoke to the letting agents yesterday regarding this. Still doesn't justify the one cost for us and not the neighbours. If the neighbours had to pay the same then fair enough. It is unfair for us to be expected to pay the price they quoted. The apartments are the exact same, what reason do they need the 1500 off us that they didn't need the same for the 2 large dogs next door? That's my issue with the entire thing. Oh and as well as a washing machine replacement guy taking photos inside my home.

We've spoken to the neighbours though. The letting agents just said yes to their dogs. No agreement to clean or any additional costs. That's why I think it's unfair. How can the letting agents reasonably justify our cost? I have no issue what so ever having the apartment cleaned when we move. It's the holding us at ransom for another £1500 on top of our original deposit that bothers me..

I asked them yesterday and they told me they asked if they could have the dogs and were just told yes. I don't see why I can't just ask them if the cat can stay then? If we paid the deposit they'd be holding over £3000 of our money in total.

Yes the original agreement we signed. We've already acknowledged this to them. It's just the unreasonable demand of £1500 they want considering the neighbours didn't have to pay this for their 2 dogs! Surely they'd have to provide justification as to why we are being asked to pay that for a small old cat when no deposit was paid next door for 2 large dogs?

Hello, hopefully someone can advise me regarding this. I moved into my privately rented property a year and a half ago with my partner. We didn't have any pets and the deposit we paid was 1500. We rent this property via a local letting agents. A few months ago my mother suddenly died and left an elderly female cat which we took in as we were advised she was unlikely to be rehomed due to her age and medical conditions. We didn't find it priority at this time to inform the letting agent we had the cat as our neighbours who rent from the same agent and landlord advised us they had to pay no additional fee on top of their original deposit to keep their 2 small dogs. They also moved in a year after we moved in. Yesterday we has a contractor come around to replace our broken washing machine. Unbeknownst to me, this contractor was a relative of the landlord and started taking photos of the cat and her food bowl. At this point she was just asleep on her cushion. He disguised taking these photos by holding up the warranty for the washing machine and making it look like he was taking photos of that. A few hours later I receive a very abrupt email from the letting agent with the attached photos. They are saying the cat can stay if I pay am additional deposit of £1500! Surely this isn't reasonable if the neighbours didnt have to pay any extra?! Also, is it even OK for them to just have a contractor come in and take photos like that? I felt pretty shaken up after seeing the attached photos. It made me uncomfortable letting them even send anymore "contractors" to my apartment as who knows when they will whip their phone out and take pictures! I wouldn't mind if it was part of an inspection by the letting agent (which last happened in November and we were told the apartment was in immaculate condition) I guess the 2 things I want advise on is the unfair deposit which the neighbours didn't have to pay (we are pretty close to them so we know this to be true) and the contractor coming in and taking photos inside our apartment. Sorry for the long post. Hopefully someone can advise Thank you so much