You're amazing! RAC stat they will provide a hire car with tow ball to enable me to coninue my holiday! Should have been offered this last week, as I should be the other end of France by now, and it would enable me to get home

2. Alternative transport Covered A standard class ticket up to the limits in this policy and schedule for travel by air, rail, taxi or public transport. [Notice the absence of ferry] And 24. The cost of the following is not covered by this policy: a. specialist resource; b. tolls, ferries or congestion charges for your vehicle and our vehicle;

Arrival. There's no where on my policy that states what level even though the levels are referee to in the policy book. The call centre didn't understand when I asked them after I'd broken down.

Stinky-pants - thanks that's really helpful (not!). You completely miss the point of the post. How can the RAC have European breakdown recover that does not include crossing the Chanel. @ericsbrotherThe car is not moveable, so will be brought back on a transporter. If I did have a return ticket, they could not use it. Period that I intended to return and not sell the car out here is that I'm towing a caravan! If I was to sell the car how would I more the caravan? There is no way this is a way of getting a free return. I will be ending my holiday early (at my expense), and will have an expensive repair bill once I am home. I'm not sure of your point regarding return train ticket. I'm not travelling by train, I'm driving a car! @honeybee13I would happily have the car fixed here, but (according to RAC conversation with - non land rover or 4x4 specialist - garage). The part has to be specially made - €5000 - will take over a month and then will need to be fixed. RAC have agreed that this fulfills the terms of the repatriation. My point was, how can RAC have European recovery that does not include getting across the channel. terms read: 2. Alternative transport Covered A standard class ticket up to the limits in this policy and schedule for travel by air, rail, taxi or public transport. [Notice the absence of ferry] And 24. The cost of the following is not covered by this policy: a. specialist resource; b. tolls, ferries or congestion charges for your vehicle and our vehicle;

My point is more, is it reasonable for the RAC to exclude crossing the channel for repatriation from Europe! To answer your suggestion (thank you, all ideas at good!); No, I came out on single as I did not know how long I would be out and where I would be going back to the UK from.

Hi I'm in France and my car has broken down. RAC are repatriation me (and the car separately) but have advised me that they will not pay for the ferry crossing or Eurotunnel to the UK. I cannot believe a European insurance policy can get away with not covering the crossing of water to what is an island, from Europe. Can this be right??? Anyone else had experience of this? Press will have a field day.....

Hi Update, i emailed Marston and copied DartCharge, including the email from Dartcharge confirming there was no offence committed. Marston have emailed back to confirm that their client (Highways England) have requested the warrant back and that they will no longer pursue me. They appologised for any distress caused....

Hi It was a single crossing (car & caravan) in September 2017, which I paid at the time, but Dartcharge missed. They sent a pently notice which i never recieved. In Sept 18, marston group sent a letter regarding the non payment of the notice, which i queried with dartcharge. Dartcharge accepted my proof of payment and emailed me to say they had withdrawn the penalty notice (sept/Oct 18). I informed Marston group but they have continued to hound. The initial costs were low (can't remember how much), but have continued to increase with every letter and visit from them due to admin and other charges (which I don't have to hand).

Hi I rent a garage from the local council (have done for 10 yrs). I reported it faulty (2017), but they did nothing. I chased several times and advised them that there was a danger that the damage could cause and injury (an 'up and over' garage door where the springs had snapped and the door would bang down uncontrollably). Several weeks after I had informed them that it could cause an injury (no response from Council), the door came crashing down on my head causing quite bad bruising to the side of my head, ear & chin (March 2018). I reported this to the Council - no response (sending to different email addresses listed on the council website). I repeated several times more and was eventually contacted by maintenance (no mention of the injury) who arranged for the door to be replaced (about 3-4 months after the injury). I have since pursued a personal injury claim with the Council - filling out their insurance claim document etc. but have received no acknowledgement or contact from them or their insurers (Zurich Municipal). I have contacted several personal claim companies, but no one is interested in taking it on as the injury is considered minor therefore the level of claim not worth their while. I want to pursue this, and happy to do so myself as I feel I have a strong case and want to make the council accountable for their inaction, but I’m unsure of the next step? Some forums suggest small claims court, but isn't that for outstanding money? If so, how would/could I monetarise a bang on the head and associated bruising? Help please?

What happened, did you win? I'm being hounded by Marston Group over a penalty charge that was withdrawn - i feel like you did, they operate unlawful practices https://www.consumeractiongroup.co.uk/forum/showthread.php?492885-Marston-Group-chasing-payment-for-a-cancelled-penalty-charge

Hi Marston Group have been hounding me for the last 4-5 months for what they claim to be an outstanding Dartcharge penalty notice (which originated 12 months before). I have advised them numerous times that Dartcharge have rescinded the charge as the mistake was theirs & I HAD paid the crossing fee. Marston Group have attempted to send bailiffs round - I've never seen them (I live away from home) but have received VERY threatening hand delivered notes (to remove goods to the value of the debt, over Christmas – good luck, I wasn’t there but it did scare me). I’ve never received anything from court advising any court action or request to attend – I’ve only had Marston Group advise me it’s been to court, but no information where or when. - How could they have gone to court when there is no outstanding penalty notice? I have sent Marston Group proof the penalty notice was withdrawn and have advised them to contact Dartcharge if they do not believe me. They are still insisting that I pay them what is owing - currently standing at nearly £500. I have also advised them too that their continued hounding constitutes as harassment, a criminal offence under Section 40 of the Administration of Justice Act 1190 and section 2 of the protection from Harassment Act 1997. (as per CAB website) Surely, if the crossing was paid and Dartcharge have rescinded the penalty notice (& I have proof), I should not have to pay Marston Group anything? Advice please?