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paulinechiv

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  1. Thank you for your prompt reply. That's what I thought, Do you know the process from now, will he receive a summons or just get a straight ban / points and fine. Is it worth him trying to write in if he gets a summons and explain himself? many thanks again.
  2. My Brother in law, has just been caught driving on a provisional license. The circumstances behind it are. He owns a car, in which he practices driving with a qualified driver, it is fully taxed, mot'd and insured. He was asked by a disabled man, whom he has known for a long time if he could take him to a local shop to collect a washing machine as his had broken down, this man had held a driving license for a number of years and to his knowledge still held this license, it was only when they were stopped by the police the man told him that he surrendered his license under medical grounds a couple of years before. Obviously when questioned by the police, he explained that he did not have a full license and why he was driving, while sympathetic their hands were tied and they had to impound his car. My question is, is there any point in him trying to plead mitigating circumstances? I (and he) knows that ignorance to the law is no excuse, but he just presumed that because he had seen this gent driving daily since he was a child that he still had a full driving license. In reality all he wants to do is avoid the points on his license so he can continue to learn to drive and get his full license. (6 points for driving without insurance - insurance invalidated due to not having a qualified driver) Many thanks in advance for any advice.
  3. Hi And thank you for the reply, As we purchased the machine from Comet...which are now gone, who do we approach? does the sale of goods act apply to the repair? thank you for your advice. Pauline.
  4. Hi All, In April 2008 we purchased a Hotpoint Washing machine from Comet. We also purchased a 5 year warranty at the same time, so earlier this year when the bearings in the drum and the main pcb went, we called warranty group who sent an engineer out with in a couple of days who replaced the whole drum assembly, the main pcb, door seal and heater element. The engineer told us that the inside of the machine was new so should go on again for another 5 years. The repair was done on the 05/02/2013 with the 5 year warranty expiring on 03/04/2013 Now just three months after the repair was completed, the machine is doing exactly as it was before, (bearings in the drum failing) I contacted warranty group who kindly told me that the warranty had now expired so they would do nothing, I explained to them that the machine has just been repaired by their engineers and they said "the repair only carries a 28 day guarantee" this has left me totally shocked, how can a repair with brand new parts only be guaranteed for 28 days? when I challenged this, saying that the repair had clearly not been done correctly they responded by telling me that, had this been the case the fault would have shown itself within the 28 days...then put the phone down on me. In my opinion either the machine was either not repaired correctly or the parts fitted were faulty, surely the new parts should carry a guarantee? Also, the warranty we purchased was if the machine could not be repaired it would be replaced, I honestly believe the company have done a fix to last just slightly longer than was left on the warranty so making sure they didn't have to replace it. Is there anything that I can do about this? Should the new parts be guaranteed and should a machine that has been repaired rather than replaced fail within such a short space of time? Many thanks for any assistance with this as really could do without the expense of a new washing machine now!
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