I have sent an email off to the CEO email that was on the council website. I will wait and see what the outcome of that is. I haven't checked to see if they are certificated, but I will be now! Thanks for your help

Thanks everyone for your help. I have paid £24.50 to the council as mentioned above. I will ask the council to send written confirmation. What happens if they do now visit again? Will she be charged for another visit even though I have paid it?

Hi, Thank you for your reply. I have made a payment to the council directly for the original amount £153.59. She told me that they would inform Andrew James that I had paid this off. Is there anything else I need to do to stop them from being able to remove items from the home? This is 100% the first communication we have ever had from this company, so I am not sure why they are asking for a whopping £214 extra?! I have no official paper work that shows they have only been the once, so how do I prove this?

Hi I am after some advice! My sister has had a bit of trouble paying her council tax and it appears that the arrears was sent to Andrew James Enforcement Limited who are a bailiff. She has not received any communication from this company until she had a knock on the door yesterday. She wasn't at home at the time, and they posted a red removal notice through her door. The notice says that they had attended to Remove her goods and take them to auction. The amount due on the notice is £367. Are the bailiffs allowed to issue a red final notice without prior communication? I have spoken to the council today on her behalf, who have confirmed that the initial arrears was only for £153. I have paid this off directly with the council. Does this now mean that the Bailiff are no longer entitled to remove goods from the house? I don't know what to do now with this Bailiff company!! I assume that she will only owe them the difference?

They can do what they want then! As none of us have a contract - is there any law on that?

Hi Just a quick question. In my job, we get paid on the 6th of every month. If the 6th happens to fall on a weekend, we don't get the money until the Monday. If the Monday happens to be a Bank Holiday, we have to wait until Tuesday. Is there a law which says that we should have the money on or before? And not after? We have raised this with our employer, and have been told that we should learn to manage our direct debits better!! Thanks in advance.