Thanks for the reply. I'll do an SAR with them. Should I wait for Santander to get back to me before filling out the FOS customer questionnaire?

Hi all, I had a loan with the A&L about 14 years ago and no longer have any paperwork! I filled out the the PPI query form on the Santander website and got a reply back from them saying they can't find any information about my account. I have since managed to find bank statements that the loan was paid into. I'm just wondering if it is worth me doing an SAR with Santander or getting back in touch with them with the dates and payment amounts of when I paid the the loan back. I'm thinking that surely that they would have the interest rate that the loan would have been charged at, at that time and be able to see that PPI was added on top of it, or is that far too simple! Many thanks in advance for your help folks.

192.com are not the only ones in this business sadly! peopletracer.co.uk - removal form here: peopletracer.co.uk/pdf/pt_dr10_form.pdf These guys even have the first part of your post code visable on their site! Try it for yourself (replace firstname and surname with your name): peopletracer.co.uk/partner/index/source/yasni/name/firstname+surname The worst part is that this appears on Google's search engine. So the first part of your postcode is visable to anyone. (Is this even legal???) tracesmart.co.uk - you have to e-mail them to send you the form! Details here: tracesmart.co.uk/privacy-policy/ If anybody knows of any other People Tracing service please reply to this thread. As I'd like to remove myself from their databse. The sad thing is that they are probably millions of people who don't realise their details are available on the web! ***sorry for the non-clickable links but I have less than 10 posts, so can't post links***