Many thanks I have just spoken with the council and they've given me a list of all the payments they have received so far which totals £161.57. originally order was for 267.01.

And that's crazy and we've already paid more than the original debt. Just frustrating that we still pay every week and they're still harassing us even when they know they can't come and remove any goods as they haven't taken control of any

To date we have paid them £342.00 which is more than the original debt to the council. The council tell me they haven't received all of the money yet as Jacobs take out their fees first before sending any money over to council. We pay £30 a week. Yes I believe they did but can't lay may my hands on it just yet to confirm

Original amount owed to the council was £222.0. we now owe £190.01 so clearly they can see we've nearby paid it off.

Yes both those costs have already been added which those alone more than doubled what we originally owed to the council. I have continued to make my payments that I'd agreed to initially and they can see that so why the constant threats of attending again? I've I'd have stopped paying completely it's understandable but I haven't and have never missed a payment since

It was in response to the first letter they sent so made over the phone

Thank you, I wondered if it was just an empty threat in order to get me to phone them? I've spoken with the council before and they just say I have to deal with Jacobs. I'm guessing the chances of them turning up today are slim then if they know they can't do anything?

I did inform them I would double up the next week and they should be aware I am still paying as every letter I receive the price has gone down. No levy has been made on anything as they have not entered my property and we don't have a car

After some advice please I made a payment plan with Jacobs bailiffs for council tax debt back in aug, I missed 1 payment in sept but doubled up the following week. To cut a long story short after I was late paying I received a letter saying the payment plan was no longer in place. I've had several bailiff visits and I've not opened the door but I have continued to make my weekly payments with fail every week. I have continued to receive letters and texts saying removal action is imminent and today another text saying the removal team will attend today between 6am and 9pm. I don't understand why they continue to hassle me when I am still making my weekly payments. Any advice please would be great.

that is what I'm hoping for. thanks for all your advice it really has put my mind at rest

I have gathered now that they do rely on underhand and bullying tactics. I know they are doing a job but who in their right mind would get any pleasure from terrifying people into handing over money? needless to say I have heard nothing from this colleague today

ok I Will do that. thank you. I'm hoping that now he realises I know my rights and what he can and cant do he will pass it back to the council. surprisingly I have not heard anything from this colleague of his yet, I just dont want to sit here worrying when their next visit will be especially with two young children in the house.

thank you. when I phoned the council they told me they couldn't talk to me about it as it was a closed case and with the bailiffs. so basically then it wasn't the council he spoke to. I still dont understand why he is telling me that his colleague is dealing with my case today?

I also told him that I called the council on tues to confirm what he told me and they have no knowledge of speaking with him. however they did say it could have been the back office he spoke to. Anyone know what the back office is?

it does seem odd that its now someone else dealing with it though