angster
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Gas Super store complaint
angster replied to angster's topic in Retailers - High Street and On-line Stores Forums
Thank you both for your suggestions. I will write back about how this all turns out so others don't have to go through this. Angster -
Hello, On Dec. 21st, our washer died. I went to Which and found a clothes washing machine. From among the listed dealers, I chose Gas SuperStore. I bought the machine from them on line. In the list of delivery dates that came up, I chose Dec. 24th and thought all was well. We had a housefull of family coming for the holidays. and I was relieved. A few days later, I received an email telling me that they weren't delivering on the 24th and assigned me a new delivery date, Dec. 28th. OK I thought, I can live with that although guests were going to have to hand wash smaller items. A day later they phoned and said they were out of stock. I was and still am furious, Next I checked as to whether they had charged my card; they had. I wrote them several emails asking them when the machine would be delivered. I t is now Jan 2nd and I haven't heard back. I also wrote and complained to 'which', from whom I have heard nothing. I would like to either have my machine delivered immediately, or my card reimbursed immediately. In closing, I would appreciate it if someone would point me in the right direction to warn others about this company. All my holiday guests have gone home and I am still hand washing my household laundry. Thank you, angster
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