any feedback if the letter sent is a good idea or not would be very much appreciated

OK cheers, thats good to know. I'll try, not easy though when you're fuming, lol

no probs IMS. by the way, has one of these attempts by travelodge/CRS ever actually gone to court does anyone know?

by the way, has one of these attempts ever actually gone to court?

Thanks for the advise Bazooka. will take it all on board. I almost hope it actually does end up in court so i can explain to a magistrate what a bunch CRS and travelodge are.

this is going in the post to CRS in the morning

Dear Mrs xxxxxx As i have already stated, neither me nor my partner smoked in the room, and when we left the room there were certainly no cigarette ends in the toilet. If your Client is stating this, they are misleading, plain and simple. I suggest that you do refer the matter back to your client and take the opportunity to remind them that submitting false evidence in court constitutes perjury. Section 1(1) of the Perjury Act 1911 states '...[who] wilfully makes a statement material to that proceeding which he knows to be false or does not believe to be true shall be guilty of perjury...and shall on conviction thereof on indictment be liable to imprisonment for a term not exceeding seven years, or to a fine or to both...' As your client and yourselves have both been disgraced on national television for sending letters to your clients customers with false claims of breaches, I feel the balance of probability will not be in your favour as the Judge/Magistrate if he/she has not seen the program, will certainly be made aware of it by myself. I would appreciate it if you stop sending me these letters containing false allegations and stop wasting my time. Yours Sincerely

going through the same crap here off these merchants. CRS threatening to take me to court. will let you know what correspondence has occurred if anyone wants to be kept up to date with proceedings