Thanks Martin very helpful, I have rung around local TV repair shops and I have been quoted £25.00 for an independant Engineers report to identify the fault. Now Comet want £69.00 for their own engineers report. Would it then make sense to go with my option and then present it to Comet or would they still insist on their own analysis.

Martin, It is on a 36 month payment plan which I'm half way through. So I'm still making payments but under protest.

Thanks for all the replies people A question then on soga. Comet responded today after I quoted soga by stating they would examine the TV for any defects at a cost of £69.00 as in agreement with Trading Standards. This charge seems to be the norm with Comet. Is this reasonable or should I stick with my soga stance which is basically 'You're in the wrong by law, the unit hasn't lasted a reasoble length of time and I'm not paying a penny for something that cost a fortune and lasted 6 months past it's warranty period' Or should I pay the £69.00, leave it in their hands? Citizens Advice suggested I pay the £69.00 and claim back but it kind of feels like I'm giving into their demands in a way. Just how are my kids going to get their daily dose of In The Night Garden???

Hi people, Hoping you could offer me some advice. Anything appreciated. I discovered on Friday that my 50” Plasma LG 50PJ550 purchased from a Comet store 18 months ago was no longer working. It has the following problem: When I tried to switch the LG 50PJ550 on with either the remote control ormanually on the LG 50PJ550 itself the red standby light goes outand the LG 50PJ550 tries to illuminate briefly then goesback to standby mode and then tries to switch on again then switches off. There is also some loud clicking when this ishappening therefore I believe the unit as faulty. Just going on random AV forums would suggest there is an inherrent problem with this model and the exact same symptons and diagnosis. LG support believes the unitis faulty and their diagnosis based on our transcript leads them to believe itis the power supply board within the TV. Coincidentally, this was also Comet's diagnosis over the phone yesterday. LG also stated in transcript that from asupport perspective they have had this very same issue reported previously. Given that both LG and Comet's initialanalysis suggests a problem within the TV I would want this problemdealt with by the retailer. LG also stated that as it was out of warranty by 6 months that it would be at a chargeable cost. I have directly approached Comet and said that under the Sale of GoodsAct 1979 makes it an implied term that goods be as described, of satisfactoryquality, free of flaws and made from durable materials to last a reasonablelength of time. As they are in breach of thisI am entitled by my statutory rights to have the LG 50PJ550 repaired at no cost,replaced or a full refund given. They have responded by saying that they would inspect it at a cost of £69.00 as in agreement with Trading Standards. Citizens Advice state that my statutory rights are such that I should have it repaired at no cost. I'm not sure where to go with this but am mooting the idea of small claims court. Any suggestions? I have sent them a recorded letter today with 14 days response required as to their actions. Michael