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pdunderhill

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  1. Thanks for that, my point is whether an e-mail sent from a Council is a legal document in the widest sense of the expression. As far as I know I can't fire/hire an individual on the basis of an e-mail alone, so is my council shaving money and authority by communicating by e-mail, I'm not obliged to pay for an ISP, nor is an E-mail address an obligation, should I just tell Brent Council that I will only accept printed documents?
  2. Thank you Mr.P, my concern is whether a sent e-mail constitutes a legally binding 'letter', ie if I fail to respond to a physical letter delivered through Royal Mail etc. I accept the consequences, but an e-mail...? Peter
  3. Thank you for your rapid response, quicker, and more succinct than my locally elected people! My point exactly about not opening unknown attachments. I've taken these buggers to a Judicial review and won once before, I trust them as far as I can throw a small thing. My worry is that an e-mail may constitute a 'communication' under the law, I'm very dubious but would welcome better authority. Peter
  4. Hello All, kind of a strange question, I've just received an e-mail from my local council, Brent in London, asking that I reply to them 'urgently' to check/update my details regarding a homelessness date suitability form. Firstly, is an e-mail actually considered a formal request and thus demands a reply? Secondly I'm very wary of opening any uncalled for attachments, I'm not obliged to bear the cost of an internet connection and I doubt the Council will ever admit that their attachments have been preloaded with anything malicious to a PC. I'm tempted to think this is a cost cutting exercise, which was why I've been moved out of borough anyway, I'd like to play straight with them but am uncertain about what constitutes 'formal' communication. With thanks, Peter
  5. Thank you Uncle B, should I go as far as getting a confirmation in writing from the Council? I'm afraid I instinctively distrust them. Peter
  6. Hello good people, I'm receiving ESA, the higher element and am also living in a property supplied by my local London Borough costed as Temporary Emergency Housing since my break down in 2012. I've been offered a 'break', a holiday of sorts in Broadstairs on the Kent Coast next month for five days. No cash just a stay outside of town no remuneration. Although I've seen little activity regarding the Council, Brent, checking on my personal occupational life, in Haringey, I don't want to give the paying authority for my HB any excuse to cut me off at the knees! Help and advice would be welcome, Peter. PS should probably have posted under a pseudonym but I'm trying to stay above the radar.
  7. Hello good people, l've replaced a 3G connection from THREE with a 4G connection from EE. I'm trying to be polite about EE, trying v. hard. There appears to be something badly wrong with the CRM software. The 'family-friendly' filters prevent access to Microsoft's Help and Support sites. Specifically 'BITS' a function of Windows 8, Background Intelligent Transfer Service. When I bought this device I specifically asked the vendor, EE store in Brent Cross, to get rid of the Child block. Minor C###ups include: no ability to check Data usage or ,and this is dumb, no ability to add pre-purchased Data to a Data plan, actually maybe the last is a 'f' you kind of business plan. Now it seems to be a weekly exercise to justify my Adult decisions. I'm not prepared to go through this whole Palaver again, paid my Money, don't need the B.S. Peter
  8. Hello good people. A bit of good news, An expensive Braun shaver, 390 cc, went phut. Manufactured in Jul 09 so a bit iffy re guarantee. Well lo and beholod their UK subsid. repaired and returned for free. Turned out to be a batch fault with the 'power' button' Years ago a Customer Service person explained to me the exponential value of decent Customer Care. Dammit is it really that difficult?
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