Hi! I saw your post and it is very informative. I'd like to seek some suggestions from you. I realize just in time before they take out 59.99 from my account. I went to the bank and cancel my debit card (which is in use for Ziinga) and get a new one. But after talking to them, I'm supposed to pay them cancellation fee of 35 pounds. I don't think I should even pay them because their terms and conditions are deceptive in may ways. But of course, it is partly my fault to have registered without reading their terms & conditions carefully. I'd like to know if I refuse to pay 35 pounds in this case, what will happen next? I'm a non EU international student and this is my first time encountering such ****. Will there be any legal consequences? Any advice is really appreciated! I have just finished writing a complaint form although I don't know where I should send it to.

Hi I need help !! I fall into their trick! Should have seen this forum before providing them my bank account details. I happened to register with them a week ago .. and saw this forum .. and I found the whole thing suspicious and so I live chat with them to cancel my acc before too late .. they say they r going to charge me 35 pounds for cancellation (so that i don't pay 59.99 per month).. and told me i have no choice because I agree to their terms while registering with them .. What do I do? Can I still report this as fraudulent transaction? But I agreed to their terms and it seems like I willingly accept this .. Does closing my bank accounts help? I'm an international student and not very sure about how the customer protection scheme works here.