Jump to content

metal0121

Registered Users

Change your profile picture
  • Posts

    5
  • Joined

  • Last visited

Reputation

1 Neutral
  1. Back again, with partial information... So Lowells finally sent me the credit agreement which arrived Friday 23rd June, after I sent the initial enquiry on 28th April and then their reply that they received my request on the 12th May. They have sent a "copy of the credit card statement and copy of the agreement as per my request". I havent personally seen them yet as I am away at the moment but I asked my partner to send me pics of what they sent. My question is, is what usually happens now?
  2. Ok, I will update this when a response is next received... I would rather throw money into the drain than pay them a penny too!
  3. That's what I was thinking. So they have 12+2 (working or calendar?) Days to provide me with information from date of my letter or from when they received?
  4. Hello, Just a quick back story. I was out of a job last year failing to pay credit card since Oct 15 and has since gone to lowells. I initially ignored letters but i had the pre court assessment letter on the 18th april this year. I sent a cca off on the 28th april (not recorded). I have received a customer service letter from them today (dated 8th may) stating we have received your letter.. .we have asked aqua to provide us with the requested documentation. We aim to provide you with this within 12 working days. In the meantime your account is on hold. ..if we have not heard anything after 40 days we will send you an update... So my question now is, where do i go from here? What are the next steps? I thought they had to produce documentation within 12+2 days? Can any of you wiser folk help?
×
×
  • Create New...