Jump to content

distressed diane

Registered Users

Change your profile picture
  • Posts

    16
  • Joined

  • Last visited

Reputation

1 Neutral
  1. hello all. sorry i havent been on here for a while but my pc wasnt working. firstly may i thank everyone for all your help and advice and for helping me with the letter to write. i met with the man from rochdale council and he got intouch with equita who have agreed to fefund all my fees that i was charged £394. in total they actualy called it a good will gesture. then i have been offered £85 not to persue it any further. i was going to leave it there as i didnt think i could go any further but the council tax guy told as i has taken out a loan back in september to pay them as they were harassing me that i may be able to ask them to pay my interest charges back as well.i will let yo know if i get it. the guy i met with said that he was glad that i got in touch as they only get to hear about things like this if people actualy make a complaint so again thanks for pointing me in the right direction x
  2. hi sorry i havnt been on for a while. i sent the letter to both rochdale council and to equita. i altered it a little i never heard anything back from equita but i got a phone call from thecomplaints manager today. he said that he has spoken to equita and wants to meet me on monday so we discuss the matter futher face to face. im hoping that this is a good sign and maybe i might get somewhere. i will keep you posted on monday so thanks for the help with the letter much appreiciated
  3. thankyou very much i will get on to this right away. i have just been looking through my letters that i have been sent from equita if actualy recieved foue letters on the same day although i got the same letter twice both dated the 30/08 saying a liability order was granted liability order 1 for 722.92 pound and liability order two for £209.17 to be paid by return of post failurre to do so will result in a bailiff calling. so how can i have had a visit on the 30/08 or even the 22/08 it is from here that i have had all the trouble but i will try the letter that you have put on for me thankyou again
  4. hi i got a letter back from equita today with the dates and levys it kind of goes like this both liability orders were dated the31/05/2011 both levy and attendance charged incured on 09/06/12 the levy was made on 09/06/12 the levy was made on blue volkswaggon passet payment was made following visit 13/06/2012 liability order 2 levy and attendance charge was incured on 27/09/11 folowwing payment being made the case has now been archived and so cant retreive specifics asa to what goods were identified but details would of been left with me statutory visits of 42.50 were added on both cases in line with visits that took place on the 22/08/11 and 30/08/11 firstly no such details were ever left as i have only ever spoke to them on the phone and secondly i dont have a blue vw passat. but i have a blue vw polo so they have levied the wrong car and i didnt even know they had levied a car. can you help me as i dont know where to go from here. thanks for all the help you haven given me so far
  5. well its been a week now since i asked equita again to resend me the information i wanted such as the precise dates of visits and dates the fees were charged and i asked them for a list of goods that were supposedly levied but i havent heard from them yet
  6. i am dealing with rochdale council. i have sent for information again lets see if they send me what i ask for this time. thankyou
  7. should i write back to them but i dont really know what to say or even ask for. or as you say the council but i dont know where to go from here. i seem to have paid a lot of money for so long to still owe so much at the end of it now i am in debt as i took a loan to pay the first payment of £356. and then another loan for £656 and i have been paying evry month since august last year. oh i dont know all this does my head in how the more you try to pay your debt the more they add on. i wish now that i hadnt payed anythhing as i dont have anything of value that they could of took anyway. but thankyou for your help.
  8. i received a letter from equita with another breakdown of fees but this time there is only one list of fees and its different from the other one it says liability order date 31/05/2011 period up to 31/03/2012 my addres debt £680.42 statutory visit fees £42.50 visit/levy fee £46.00 atendance fee £160.00 paypoint fees £3.80 card fee £3.50 giro book/admin fee £5.82 total £942.04 balance nil then they go on about how they noticed the dates werent logged but tthe dates were 22/08/2011, 30/082011, 19/09/2011/, 14/11/2011, 27/04/2012/ , and 09/06/2012 gives me the names of three bailiffs and where they were certified these dates are wrong as the bailiff never came but i may have got a hand delivered letter around august 2011, i had written to equita with a statement of my earnings but i was refused the offer to pay £40 pmth as they wanted £109 pmth, i phone there office and was told to pay what i could. i was and thats when the first bailiff eas going to come round i phoned the bailiff and he told me i had a week to get the money or he was coming round. he wouldnt accept a propasal to pay monthly payments at first unless i made a payment of £356. and then i could pay £40pmth. i was paying this but then i was getting letters that they was going to call again so again i phoned there office and it was down to the bailiff not putting anything on record but that got sorted out and i have been paying it everymonth and he never came to visit me. i have paid every month till march i missed a payment then i got a letter saying that someone would call and the name of the 2cnd bailiff, so i phoned the bailiff and he advises me to write to head office which i did i explained to them that i was struggling and asked if i could reduce my payments and i made a apyment of £20, they wrote back and said that it was in the hands of the bailif and to speak to him. i phoned him and he didnt seem to know anything about it and told me to write back to them which i did he never came to visit me. i kept paying the £40 but equita wrote back and refused the offer and said tge full balance is now due i rang them and was told there was nothing i could do but keep making regular payments which i did. but i got another letter saying a baliff would be in the area next week which is why i rang on the 6/06/ to find out when they was goona call thats when the lady told me no one had been asigned yet. then the 3rd bailiff has been on the 9/06 and charged me£ 206 extra for putting a letter through my door so i then phoned him and tried to see if he could do anything to help me,he said he would ring the office and ring me back but he never did, so the next day i borowed the money and had to pay £656.
  9. when i phoned equitas office on the 6th/june i was told that no bailiff was asigned yet and to keep paying what i could they must have issued this letter later on it actualy says that despite repeated requests i have failed to clear the outstanding balance and there bailif has been unable to contact me so they are sending removal contracters in the next 24 hrs and that an additional charges in excess of £200 will be added to my debt. how can this be if no bailiff was assigned to me yet. this is the letter that came on the same day that the bailiff posted his letter through the door.
  10. i have asked for dates and times of visits. as i said though i have never had anything levied as i have never actualy had any visits apart from the hand delivered letter. but i phoned the bailif after receiving the letter and he said he came to remove goods but he has never been in the house and that was the first time he hsa been. he said if iwas in he would of took my goods then but as far as i know he didnt even knock but just posted the letter as i was actualy in all day. at first i thought the letter came through the post as i got one the same day from equita that said 24 removal notice which was dated the 6th june but i received on the 9th june and the hand delivered baliff removal payment due in full in 24hrs came the same day. also i phoned the office to ask when the bailif was coming on the 6th and was told no bailif had been asigned yet.so from the 6th to the 9th of june i was charged another 206 pound.
  11. hi thankyou for taking ythe time to reply. i received a breakdown of fees but it doesnt have any dates they consist of debt £680.42 statutory visit fees £42.50 levy fees £39.00 enforcement fee £167.00 card charges£3.50 girobook charge £5.82 total £942.04 paid £942.04 outstanding balance £00.00 debt £166.67 statutory visit fee £42.50 levy fee £28.00 enforcement fee £160.00 card charge £1.00 total £398.17 paid £398.17 outstanding balance £00.00 althoug i have never seen the bailiff i have spoke to him on the phone when i trid to pay him i thought i owed £453. but was told they had put £206. on because they had a warrent and i aked if i could pay the £453. and sort out the balance of the fees late as i didnt think this was right he told me i could but he would come back next week and charge me another £206. all i have had is a hand delivered letter saying i nhad 24 hours to pay or i would incur charges of £200 and a leter came from equita on the same day saying notice for removal of goods and i have 48 hours to pay the full amont
  12. ok thankyou. i think i may have already started one sorry. i have never been on any of these sites bfore it is a bit confusing any way i was reading someones post about equita and it was very simalar to mine. equitta have charged me a lot of fees but i have never actual been visited by them i have had contact with them by phone and by letters. i have had a hand delivered letter which has actualy cost me 209 pound. i got a breakdown of there fees but i dont understand them. i was charged for a first visit and a levy fee and an enforcement fee could this be right as i have never even seen the bailiff only spoke to him on the phone
  13. hi can anybody help me please. i had balifss thratening to take my goods away, i have now paid them in full but they have charged me a lot of money for fees that i dont think are right. is there anyway i can claim these fees back from equita i would be very greatfull for any advice thankyou
  14. hi i have has a similar problem where bailifs were coming round to collect council tax. i have been paying 40 pond a month since september last year but then the council sent me bil for this years bill and i couldnt afford both so i spoke to the bailif and asked if i could pay a lesser aomunt he told me to write to the office with a statement of earnings which i did the wrote back and said i had to arrange with the bailiff so i paid 20 pound and they then wrote to me saying the bailiffe was coming to remove goods i phoned te bailife back and he told me to write back to tnem and explain agan and offer them what i could pay, they then wrote back saying this was not acceptable and full payment was due in 7 days. i phoned the office several times i was old nothing could be done but keep paying what i could afford so i kept paying 40 pound for 2 month but i kept geting letters sayin after repated requests i had done nothing to clear this debt fone this no immediatly i foned them on the 6/6/12 and asked when th bailif was coming and she told thatno bailif had been asigned yet and to just keep paying my monthly payments. i told her i would pay on the 15/6/12 as thats when my payment was due. on the 9/6/12 i got a letter from equita for 24hr notice to remove my goods payment full in 7 days. on the same day a bailif posted a letter through my door saying and delivered payment full in 24hrs and they may come back at anytime and charge my inexcess of 200 pound. i phoned this bailiif which was a different one to the one i spoke to before and he was told me he was coming on friiday and my bill had gone up by 206 pound. because he came with a van to remove my godds. i had to get my dad to pay this for me i asked him if he could just accept the 458 pound as that was all i had and he said that he would come bak the week after and charge me another 200 pound so i payed it all but i dont think i should have paid that much fees and i dont no what to do
×
×
  • Create New...