Jump to content

Heedjamie

Registered Users

Change your profile picture
  • Posts

    9
  • Joined

  • Last visited

Reputation

1 Neutral
  1. bluiiize thank you very much for your help i very much appreciate it.
  2. hi i hope someone can help me, this is pretty complicated so please read carefully. My 2013 car (under a year old) was vandalised outside my home which IS ON A MAIN ROAD on the friday 22/5/2014, i contacted my insurance company, who werent going to have it collected until the tuesday even though the windows were out and it was raining, anyway i persuaded them to get it collected as it was at risk of being damaged further. and a company called copart came out later that day. I assumed the insurance company would take care of the rest and just put the claim against myself. After a week of hearing nothing(whether it was a write off or repairable) i rang the insurance company who said they were waiting for a evaluator to go out to decide what would happen and FOR ME to ring back next week and find out. I ring back and they say its repairable, but they need the M.O.T certificate, i tell them its a brand new car it hasnt had an M.O.T so they put me on hold for 5minutes and come back and ask me for the service documents, i tell them again its a brand new car it hasnt had its first service, ok hold please... 5 more minutes go by and they ask for a photograph of my odometer for the mileage," you have my car how can i take a picture of my mileage?" oh... ok then CAN YOU ring copart and ask them to take a photo then please.... just wanting this sorted i did this and copart informed me this was standard practice for any car coming into their possession and they put the photos on their database for insurance companies to check as and when they needed them, so i rang my insurance and told them this. a few weeks later i received a letter from copart asking me to contact them in regards to arranging my car to be delivered back to me i did this and the car was delivered a few days later...untouched i asked the driver why he was delivering my car still damaged to my house on a busy main road, he said because my insurance company hadnt touched my car it was going to start costing ME not the insurance company for storage. so i rang the insurance company and they told ME to contact CF services(the company my insurance use to fix cars) to see why they hadnt collected my car from co part.. again wanting this sorted i did this and CF services informed me that my insurance hadnt contacted them at all and my car wasnt on their system.... i told the insurance company this who then told CF services to contact me to arrange collection of my car, they did this the same day... a few weeks later i ring cf services about the progress of my car, your car hasnt been touched, we are waiting for authorisation from your insurance company to go ahead and start working on it.... i ring the insurance company and they again say the hold up has been due to not receiving a mot certificate, service records or odometer(same process as before on hold for about 15minutes) i again say i have none of these explained why and they said they'd sort it. it then took a few days for authorisation, but cf services contacted me and said the car would be ready approximately on the 25th july. i have no problem with CF services theyve been spot on i have no problem with copart they did what they had to the problem has been my insurance company i have lost two days work because of these, which included vital lieu days and half a days unpaid leave £££ on phonebills as i work shifts i could only contact them by mobile ive paid 2x £237 for finance on a car i have not had ive paid 2x £100plus on insurance on a car i have not had £££ for taxis to get to and from work and since the car was damaged i wanted to sell it and to move abroad which i cant do until its back ive also lost sleep due to stress my question is this, can i claim anything back? i apologise for the length of this but there has been a catalogue of errors, any help would be greatly appreciated.
  3. Hi all sorry if this is in the wrong place not sure where else to put it. Ok so my mother recently declared herself bankrupt and handed the keys into the mortgage company as she could no longer afford it. We left the house in good condition and the house is up for sale but since we handed in the keys the house has been broke into and the patio doors damaged now we are worried that my mother is going to have to pay more and more money as no doubt it'll get damaged worse untill its sold but we cant get into the house to keep an eye on it... Am i right to worry , what can we do
  4. They dont have one they werent gving a proper notice when it was introduced btw do weekends count in a block period of absences ?
  5. My g/f's work has this bradford points system also but the boss there is rolling the points onto the following year... He cant do that can he?
  6. Thanks but as far as im concerned the fact its not free is irrelevent in my eyes because it was said to me that the phone was free by the advisor, which is like if i went to tesco and saw a pint of milk advertised at 10pence and the actual price was a pound, tesco have to sell me the milk for ten pence or risk being sued for false advertising not entirely sure if im right on that but thats how ive viewed the situation and my gf number starts 07 which should be included because the full monty plan includes unlimited calls to 07 numbers subject to fair use policy but thank you for your views anyway
  7. Thank you for your help i will think how many people could be stung by this and proberly wouldnt say anything for fear of taking on a big company
  8. I recently did my upgrade on my camera phone over the phone with t mobile and to cut a long story short asked for a decent deal with a i phone 4gs free, so i was offered the full monty plan with unlimited texts phonecalls and internet for 41 pound a month with a free i phone sure enough got the phone a few days later no problems, untill my bill came in, £333.78 and was looking through £136 of this is for the handset and £60 was for calls to my girlfriend neither of this i believe i hav to pay or o wouldnt have took the contract out then theres the tax on contacting t mobile and arguing with various foreign workers who refused to put me through to any manager or team leader i was told theres no record of the handset being free for me as everyone else that gets that plan pays for the phone, but i was clearly told it was free any advice?
×
×
  • Create New...