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lsmcal1984

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  1. Thanks for your all of your advice. I'll leave it alone - at least I have the papers in case they attempt to re-register a default when this one expires in September (as I have read does happen!) If they contact me about payment, I won't be calling/speaking to them. Any letters I could use to get them to go away?
  2. If I claimed the PPI, I assume it would reduce the balance on the default? Would the £1190.34 adjustment reset the default? What about the CCJ? Is this amended or re-served due to the PPI being removed?
  3. Yes, that is correct. The original loan agreement is attached to this message. I have gone through the logs as well, here's a breakdown of some points that concern me: 02/05/07 - Summons/Writ issued and served 20/06/07 - Customer gone away 20/06/07 - Mail in - Judgement for claimant returned Gone Away 17/11/09 - Variation - offers £8.95 per month (so they do know about the CCJ; a copy is included) The rest is just tracing and attempted calls. At least I know the default and CCJ won't reset in some way. I wasn't at the address when default and judgement were carried out - no proof that I told them either. I'd like to get the default deleted - wondering if it is possible after all of this time. original loan agreement.pdf
  4. Yes, took out a £500 loan and paid a couple of instalments and took this loan out. How does this change things? Thanks for the sheet. Calculated PPI at £1180.10.
  5. Thanks for that - here's the PDF, containing all the items I mentioned. Thanks for looking at it. LSF.pdf
  6. Today I received the response to my SAR request, which included a selection of documents I have uploaded to the Robbersway (!) photo album on Photobucket (sorry, I am not allowed to post the link). It includes: A pre-contract agreement (not signed) The credit agreement - both the original and borrower's copies (not signed) A statement of account A statement of price The covering letter Note the amount of PPI applied (over £800). There are also 46 pages of phone logs, which may include some extra bits and pieces (phone number disconnected, address gone away - letter returned (before judgement!) - when I have time I will upload them. Thinking about how to proceed next, especially with unsigned documents. Any comments are appreciated.
  7. Received a letter today from London Scottish (in administration) dated 8th February 2012, saying that they will respond in 40 days (due on 19th March 2012). Will post anything that they send to me.
  8. Hi, Sorry for the late reply. Sent my SAR in last week and received the following letter today (I can't post links yet as not enough posts): We acknowledge with thanks your recent letter. In reply, as we are the data processor and not the data controller, we have forwarded your Subject Access request onto our client. If you have any queries, please don't hesitate to contact us and we will endeavour to assist you. Rebecca Stott Complaints and Compliance Manager No idea what it actually means - will post more stuff as it arrives.
  9. Hello, After complaining to the address I was given above, I was promised a phone call - it never came. I pursued to switch back to my old bank and a few days later, I received an apology letter that included a £50 credit to my account. There were also some explanations as to why things had been going wrong: notably, their systems are not recognised by some companies hence their bank and card details fail. In regards to Direct Debits, there was no answer to my specific problem. Needless to say, upon returning to my prior bank, I haven't had a single problem. I managed to get my credit card charges refunded by the card companies themselves, but having to send payments in advance to cover payments was highly annoying. As I had missed a council tax payment, I ended up paying £35 per month extra to cover that lost month. In summary, I thought I'd miss the 8am til 8pm service, but I don't. Coupled with all the other issues, their bank is no different than the main players - they all have issues with different things (my current bank wouldn't change a loan payment date for example!) I hope this helps you.
  10. Hi all, After my successes with other entries on my credit report, I have two big tickets from good old London Scottish. Both relate to a joint £2000 loan I took out in November 2005 which I transferred into my own name in April 2006. However, with interest added, the loan amounted to over £7,200! A default – Defaulted in September 2006 to be deleted in September 2012 A CCJ – given in May 2007 to be deleted in May 2013. I’m not making excuses for myself but as I was 21 at the time, I really had no idea what I was doing (neither did my partner, who was younger than me!) Retrospectively, it was a highly irresponsible and hard-sold loan. Needless to say, I am older and (a lot) wiser now. I moved around several times over the years and moved into my current place in February 2009. In December 2010, I received a letter from Robinson Way: “this debt will not go away”. They had done an “unrecorded enquiry” on my credit file on 21st December 2010 (this has since disappeared). I am contemplating asking London Scottish/Robinson Way for all paperwork and information they hold on this case so I can consider what I want to do. I have one concern before I do this – will the default/CCJ date ‘reset’ in some way, thus delaying its deletion in September 2012/May 2013 respectively? My main concern is that next year (after May), I will be applying for a mortgage or ‘intermediate rent’ on a new development nearby. This is why I have spent so much time cleaning up my credit file. These two are the last negative entries that I have on my credit file, following much success from following the advice on here. Retrospectively, I have thought they may try to renew the default automatically, forcing me to engage with them! Hence I’d like to throw the first punch so to speak. Let sleeping dogs lie or try to prevent future problems? Any advice would be appreciated.
  11. Hello, It's been a while since this section of the forums was updated, so I thought I'd post my experiences of Metro Bank while using their current account as a main account. I opened my account early this year and made the switch in August by getting all of my direct debits, standing orders and salary switched. I used their in-house switching service. I had problems from the start. My salary didn't get switched over and some Direct Debits were missed. I pressed ahead regardless and got my salary paid into my account. I then proceeded to register my account and debit card at various providers. 70% were fine, however I hit issues with PayPal, Tastecard, Zipcar, Capital One, Barclays Cycle Hire, Vanquis and Thames Water. They all still refuse to accept my debit card. Then there was issues surrounding direct debits. The bank has refused to acknowledge that I have sent in 4 mandates for Capital One, 2 for Vanquis and 2 for GLL (Nuffield Health). Also, O2 couldn't add my bank details and neither could my local council. Finally, the amount of computer system outages has increased recently. I cannot send payments occasionally and when they are sent, they are not using the Faster Payments Service (yet). I have trouble creating Payees on their online system from time to time. I persisted for a little while, until it caused me to miss payments on the credit card and I got charged. At this point I'd had enough and decided to switch back to my old bank account. In summary, the bank isn't ready. Its customer service is quite sloppy and doesn't offer adequate solutions ("Direct Debits can't be refused by us!") They are promising but they are simply not cutting it at the moment. I hope that they improve in the future.
  12. Hello,I’m new to this forum and I’ve been at my wits end with the Co-op bank and a £9,600 loan I took out in last year. In short, I have chosen to move banks and they insist that I maintain a current account with them. Back in January 2010, I signed an agreement and the money was put into my bank account. I had a Privilege Account at £12 per month. At the same time, I paid back an overdraft of £1800 at £80 per month (this was completed in August this year). I had debt problems in the past due to a CCJ and default on my credit files and I have spent time rebuilding my history for when these drop off in 2012. Whilst planning my expenditure this year, I chose to downgrade to a fee-free Current Plus Account with a £200 overdraft to save £144 per year. The bank denied this so I chose to downgrade to a Standard Current Account with no overdraft. I pushed the bank to explain why I was given such a large loan and overdraft but was not allowed to maintain a £200 overdraft, even though I’d never missed any payments whatsoever. I never got a full response apart from “a marker on your credit file means that we can’t give you any further lending” (because of the adverse history). Since that time, I have switched banks and use Metro Bank as my main account (as I live in London and it’s open every day). They gave me a current account with a small overdraft. I asked the co-op to give payment details to me for the loan so that I can pay them from my new account and they said “you have to keep a current account with us”. I then tried to change the payment date of the loan: it is paid on the last working day of each month, which is the same day as when I get paid. They told me this isn’t possible and that I should send payments from my bank to theirs. However, when I explained that the Faster Payments Service is not guaranteed (the website says it arrives same day 95% of the time), they had nothing to say. I expressed my concern that I was worried about damaging my credit rating because of late payments (and since the default in 2006 I have been working to improve) and incurring bank charges, but they suggested that I “get ahead of payments instead as to not miss a due payment”. My complaint was followed up with a letter saying that “I could take out a new loan agreement to change the payment date” but I’d need to borrow “£2000 more”. When I asked about this, I was told that I’d fail the credit check to get the loan so it wasn’t an option. I have since reported this to the Financial Ombudsman but I’m not expecting anything good to come out of it.Frankly, it’s ridiculous. I want to pay the loan just from a different bank and still on time. There is nothing in any of their loan agreement that says I have to maintain a current account with them. One section just says that payments must be made on time. I am trying to preserve the work I have done on my credit history and to improve it; I understand that keeping my old current account can be good for this - shame the bank has become so shoddy in the last year or so. However, as there is no money going into the account, I am worried that should the Faster Payments system not deliver on the same day, I will have to explain why payments are missed and fix reports made to my credit files. To be honest, it’s started to wear me down and want to ditch the loan agreement because they are imposing unfair terms. I know this is unlikely but it’s started to drive me mad. I’m trying to pay them properly and they’re being idiots about it! Has anybody else experienced something similar? I’d be interested to know how it got sorted out and any pointers are very much welcomed. Many thanks and I’m sorry if I bored anyone reading this(!)
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