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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

meats

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  1. meats
    Thanks, will literally just send them a one liner.
  2. meats
    Correct POPLA rejected it. Civil Enforcement then went quiet for best part of two years and then chirped up again a few days back.
  3. meats
    Would it be more beneficial for me if I don't send them back? On the basis I can claim I never received them I'm guessing? What if it gets to court and they're still using the wrong address?
  4. meats
    Hi, Sorry for the bump on this thread but seeing as this post relates to the same PCN I thought it was a valid bump! Nearly 2 years on, Civil Enforcement has been in touch again to inform us that when we don't make payment in 14 days they will be passing us on to "third part collection agents" (yes third part not even a third party...!). I have attached the letter to this post. Do I need to respond to this letter or can I just ignore it? If I need to, or can respond, is there a template which will get rid of these cowboys once and for all? On a separate note, they are using our previous address. The people living at our old address dropped this off as they were passing by but I have instructed them to pop it back in the post with 'not known at this address' on the envelope next time. Thanks,
  5. meats
    My wife spoke to the health centre and they gave her the letter which I attached previously. She's going down there tomorrow for an appointment so I've asked her to speak to someone not on reception at the health centre requesting they get this cancelled. Have told her to inform them that if this does go to court then they will be called up as a witness which could result in negative press for them not looking after a bona fide patient.
  6. meats
    As an update to this. I appealed to POPLA and Civil Enforcement came back with what appears to be a fairly standard response document with a couple of customised elements - and an awful lot of repetition. POPLA has invited me to make comments on Civil Enforcement's response. So far I intend to make comments on them not having authority to make a contract as they reference forming a contract in their response. They mention BPA in their notes but no BPA logo on their signs - shall I comment on this again? They mention that the sign says "all visitors must register" with no exceptions - they have added the no exceptions part and not indicated that it's included on the sign. Should I remark on this no exceptions part? They (Civil Enforcement) dismissed the letter from the doctor's surgery confirming my wife was there to pick up a prescription and said that this is irrelevant as their signs said a permit is required etc. I will again mention that my wife was at the health centre to pick up a prescription, as confirmed by the health centre and was not there for any other purpose. Any advice gratefully received. Thanks,
  7. meats
    It's after the pharmacy.
  8. meats
    Thanks silverfox - I'll take a walk down there shortly and get some pictures of the car park signs. Pretty sure that the pharmacy is also before the self check in but I will confirm this whilst there. Here is the sign from the car park. It is also dotted around the car park so it is visible.
  9. meats
    Just to answer a couple of questions now that I've spoken to my wife. She was called up by the surgery to collect her test results and was asked to come before 5pm, which she did. Not an appointment in the strictest sense but it could be argued that the surgery was expecting her. As previously said, she also collected a prescription from the pharmacy on site and has a letter from the surgery confirming this. The reason why I suspect they are enforcing this is because apparently when you check yourself in at the surgery you have to key in your car registration number. They are claiming that because she didn't do this (she turned up close to 5 and wanted to get her results as she had been worried all day as she's pregnant and forgot to do this) then she was not authorised to use the car park. I find it a complete joke but that's not important. What are the next steps? Do I need to write to POPLA and register an appeal? If I ignore it and don't appeal will there be any repercussions on my wife should they decide to take this further? They have provided a POPLA code on their letter rejecting my wife's appeal.
  10. meats
    Hi, My other half received a PCN from Civil Enforcement Ltd following her picking up a prescription at the local doctor's surgery. She has a letter from the surgery confirming that this was the case on the same date on which the PCN says. My wife decided to inform Civil Enforcement Ltd directly that this was the case, along with the letter, and surprisingly enough these cowboys rejected her appeal. She then informed me of this and I am now trying to sort it out. In their letter to her they said their internal appeals process has been exhausted and if she wishes to continue her appeal she needs to go directly to POPLA. Could you please let me know whether I can write to them again, along the lines of the thread below or whether I will need to go to POPLA? I'm guessing they'll just ignore any further correspondence directly to them. http://www.consumeractiongroup.co.uk/forum/showthread.php?464918-PCN-from-quot-Civil-Enforcement If I need to appeal to POPLA could you please advise on what the letter should say? I have attached the PCN (I don't have a scanner at home hence the various pieces of paper covering up details - the letter is identical to the one in the link above). The incident date was 17 May 2016 and the PCN issue date is 15 June 2016. Thanks
  11. meats
    Also just as an update, I paid it. I don't agree with it but the last thing I want is to just get involved in this whole thing.
  12. meats
    Thanks slick for the paragraph spacing.
  13. meats
    Hi, I am currently in a 6 month contract with Gymbox. This contract started on 9 November 2015 and is due to end on 9 May 2016. Upon contacting Gymbox they have said that the contract actually ends on 31 May 2016 as my contract didn't actually start until 1 December 2015. I paid for the period 9 November to 30 November 2015. On the main page of the contract, and indeed when talking to the salesman, it clearly says that I am opting for a 6 month contract. It says that my contract starts on 9 November 2015. Gymbox are claiming that they work by calendar month only and therefore I have to pay for all of May instead of the pro-rated amount. It states in the t&cs "in order to terminate my membership, I am aware that I must give Gymbox at least one full calendar month worth of advance written notice and must pay my membership fees up to the end of that notice period". My contention is that my membership start date is clearly 9 November 2015 and this is stated on the contract - have I been mis sold a contract which is actually more than the 6 months stated? Upon emailing Gymbox they have confirmed that the minimum I could have ended my contract was 31 May 2016 which is obviously more than the 6 months I had signed up for. Thanks, Darren
  14. meats
    Hi, Back in 2010, I came to an agreement with Lloyds TSB to make monthly repayments on my overdraft. This overdraft dates back to when I went to university. These repayments were made as agreed, and Lloyds offered me a loan to get rid of the overdraft. I rejected this loan as it worked out that I would be paying more overall than I am at present. Now, Lloyds have written to me saying that I have an unplanned overdraft and will be charging me £10 for every day in a month that I am overdrawn up to a maximum 8 days, so £80 a month. I cannot afford to repay this overdraft in one go. Can Lloyds do this? Shall I continue to make the monthly payment or not? Shall I write to them about this and if so what shall I say? I also intend to submit an SAR. Any futher advice would be appreciated.
  15. meats
    Bumping this as I don't want to start a new one. Basically I wrote to Moorcroft and BT on 3 June, recorded delivery and both signed for. Moorcroft's letter hit my doormat this morning. In Moorcroft's letter they are saying that BT wrote to me back in May regarding the phone call that I had with them about it. This phone call was in May but they haven't responded to my last letter. If they did send a letter then they sent it to the wrong address despite me informing the person on the call that my new address is such and such. Is there anyway that I can find out what address BT sent this letter to? I'm guessing that the best way is to phone them. With regards to Moorcroft, I intend writing back to them saying that I have not received any letter from BT and that this account is still being disputed. I intend scanning the envelope that they sent their letter in as well as it is postmarked 11 July, letter dated 7 July and received by me on 13 July, and commenting on it. They want me to phone them within 2 weeks, effectively giving me 1 week to call them. I have no intentions of phoning them before anyone comments on that!! Anyone have any further advice as to how I should respond to both parties in this instance? Thanks in advance

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