dinner
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anyone know can i avoid going to cisas and go straight to small claims? virgin have sent me a bill for the month that it was down i keep telling them i owe them nothing as there was no service for that month but now they say i have 14 days to pay otherwise it will be passed on to a debt collector i have recorded all calls with them regarding this
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Virgin Media Price Hiking
dinner replied to physicsgraduate's topic in Broadband and other Internet issues
intresting.. what issues? -
hi there is it possible someone could advise me on how to fill out this section of the CISAS form please? 8.4. Pay you compensation: Yes No You must specify the total amount claimed in this section if you are asking the adjudicator to directthe providerto pay you in compensation. The maximum amount you can claim is £10,000. You must provide evidence to justify the amount claimed and you cannot change the amount at a later date. It then has a table where you can can put each item. i am assuming this is where i should be putting my data top ups etc? But what about compensation for stress ect.
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Yes, that’s basically (according to the CEO's office) what has happened... what is annoying is that it took this long to be told that this is what happened and being given dates when it was going to be fixed only for them to be moved or even more annoying was being told it IS fixed and all working... so is the best thing to accept this "compensation " and leave Virgin Media ASAP?
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Hi there, Hope someone can help I have had a complete outage of my broadband service provided by Virgin Media. I have been in contact with the CEO's office who have replied offering to credit our account for 1 month as a form of compensation. (As well as refund me for the days that the service was down for) I do not think this is fair considering how much grief I have been through with them ,(their status checker on their website said it will be fixed at 1pm/ 6pm/ 10pm on various days then rolls on to the next day so it is useless) The call centre staff are quite frankly useless and no help... Any ideas on how to proceed? (I think ACUTAL cash compensation rather than credit on account is fairer.)
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Potential employer lost my passport, where do I stand?
dinner replied to Dten's topic in Employment and minimum wage problems
yeah so would handing back the passport to the correct person but hey ho! -
Potential employer lost my passport, where do I stand?
dinner replied to Dten's topic in Employment and minimum wage problems
this is terrible!! i am astounded that they will not take the blame for this they should compensate you for a new passport!
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