Why would you pay for service you know to be rubbish? Block their email address and report it as spam. Ignore them.

The NTK is not compliant because it states you overstayed but does not state what their permitted parking period is. Anyway the permitted parking period cannot vary from the original period when planning permission for that car park was granted, I suspect it was an all day job or certainly longer than 2 hours 45 minutes. It's always worth getting on to the shops you visited socials and declaring how you will never shop there again and drop an email to the CEO of the store you spent most money it. Other than that it's waiting time for a Letter Before Claim, then snotty letter time. Be prepared for a flood of every increasing threatening letters from the PPC and their tame DCA.

In fact block their number and report their text as spam.

As the parking charge reason appears to be a 13 minute overstay I'd say this one has got not chance in Court as the minimum allowance is 10 minutes so they are trying it on because the car park was busy and it took you an extra 3 minutes to get out. Write the snotty letter and post it up here before you send it to be checked and stay off FMOTL wibble wobble sites, that pathway leads to nothing but trouble.

How long is the warranty from the manufacture?

Isn't the NTK way out of time to create keeper liability or have I missed something?

I am very sorry you have been through this and I hope that the CCTV evidence will be admitted in court and if it does show what's described above, I would expect that to be GBH rather than ABH which holds a much more serious punishment.

Call or visit the pub and tell them to call off their dogs, they wil say it's out of their hands but it isn't, they can and should tell EuroCP to cease action. Get on the Pub's social channels and do the same if they don't respond favorably to your visit/call

Thanks all, I thought it wasn't but best to check and that's what I've told them, the PAPLOC has to come from the PPC (Euro Car Parks in that case) so they can safely ignore anything from DR+

Dealing with this for a friend after the usual plethora of begging letters they have received this, is it a properly worded LBA or just another begging letter? 2024-01-31 DR+ Threat-o-gram PCN 2023-09-05.pdf

Do you own or rent your property? Whoops missed it, you do own it so you need t go the legal route as DX said

I see Andy has responded so I'll delete this.

That letter is a joke! It quotes the value of goods stolen (but they weren't) It quotes the value of goods recovered as £0 but they were fully recovered as they were never actually stolen as in removed from the store! Then it quotes 'Security Cost' so that's for Security to do their job, why would you be responsible for paying their wages?! Hilarious, ignore and don't worry about it.

Out of time to create keeper liability?

I think that's what I'd do, try and make sure you have a bolt hole though.