Hi everyone, just to let you all know that I have finally had my refund from Tribunal Action - hurrah! It took them 3 months but I finally got my money back, so please don't give up, that's just what companies like them rely on. The enforcement team of my local trading standards were very helpful, as were the Claims Regulator. I wrote 3 letters in total before finally getting a response and my money back. Please keep chasing them, I know it's a pain and time consuming but worth it in the end. Good luck!

Hi everyone I'm very interested to hear about all the terrible experiences that people have had, and wished that I had read this before getting involved with this company! Having problems at work or with dismissal are stressful enough, trying to then get your money back just makes things worse. I contacted this company after their details came up on a presentation by Peninsula about an HR update. Initially I was quite impressed, the paperwork came though very quickly and the documents were prepared for me to approve online. However, I began to doubt that I did have a good claim for wrongful dismissal (breach of contract) after speaking with a solicitor. I also wanted someone to handle the case for me, not just write a letter to my previous employer for them to reply to me. The problems started when I cancelled with Tribunal Action, within the 14 day period. I was sent a link to register that on, and since then I have heard nothing from them, well over a month ago. I had a voicemail message on November 1st, telling me that my refund would be in my bank account by the end of that week. Since then, 6 phone calls and a lot of fobbing off later, I have still not got my money. I have written to the only Director whose details I can find, Dr Richard Glyn Lewis, contacted Trading Standards, written to the Regulator and started a claim through the small claims court, and contacted BBC Watchdog. I feel so angry that the way my employer treated me was bad enough, to then have to deal with these crooks as well just makes it worse. My advice is tell everyone you know not to deal with these people. They don't give the right advice anyway and then don't refund your money. Write to as many legal and consumer organisations that you can, the more people who do this, and the more complaints that are logged, the more the likelihood is that they will get closed down. Possible fraud case for the police? That's worth a try too! I would suggest ringing ACAS, or your local Citizen's Advice Bureau. Good luck!