i received a letter on the last day offering me th full amount and fees etc!!! i won. got my money back woohoo! thanks to consumer action group and everybody that helped

ok, i will be going into court on thursday to see if the bank has replied. what happens if they have done nothing? then i have to submit a form 11 to the court requesting my money? is that right? anybody have a template for a form 11?

i am waiting until the 24th of october. they have to reply to the court by then and i will get back the court fees too

i received a letter from the bank today offering £274 payment in full and final settlement of my complaint. pity it doesn't include the court fee!! i assume i hold out for the court fee too? do i contact tommy maclean and ask for that too? or do i correspond in writing requesting for that too

got my letter from the court. return date is the 24th october preliminary hearing 31st october i hope that when i go to the sherrif on the 25th i get good news!! really hoping they settle at this stage as i am a bit worried about going to court for real!!!

well i put my forms in today. paid the £39 the lady at the court said " it could expensive the RBOS counter claim!! do i still want to go ahead!!! scared me a little.... is there any way they can counter claim, what happens if they contest this? should i email RBOS head office and explain why i have sent the summons? and could they lead the manager at the local branch in the right direction?

thats my claim forms printed out and will be taking them to the court tomorrow i ended up typing them in, hopefully it will be worth the time

will do. http://www.consumeractiongroup.co.uk/forum/scotland/6165-scottish-procedure.html would really like to be able and copy and paste the info from here onto my claim form but unable to? anybody got any ideas ( other than type it out you lazy ....lol)

no reply to my second letter, so i need to get to the sherrifs court tomorrow and get small claims forms sorted as quickly as possible. is there a letter to let them know i am doing this or do i just fill them out and send them to the court? thought they would have replied, i want to contact them and inform them of my intent to go to court and also use the press angle too?

sending my lba letter tomorrow. i think i will deliver it by hand and explain my inability to understand the local court system and will be asking a newspaper reporter friend to help me in my plight!

thanks, i thought it was. i will prepare my information for next monday then.

sent my premilinary letter on the 7th of august. received a letter today (14th) explaining that they feel the charges are appropriate and that the office of fair trading has restricted its investigations to credit cards only and made no attempt to consult the industry in relation to entirely different products. consequently, against that background, they differ with the views expressed in my letter. they then thank me for taking the time and trouble to write. so, is that a stock letter? do i wait another 7 days and send the next letter?

ooops, sorry! i was just reading through moneyclaim website ( hopefully not get that far!) but i notice it is only for england and wales. what do scottish folk have to do??

hi guys, i put in my preliminary letter today for £243 back so hopefully more info will be available before i go all the way to court

hi, i am wondering if our landlord is allowed to increase rent to whatever they like. the last lease agreement expired a few months ago after being here for 11 years and the landlord has said that the rent will increase from £223 a month to £600 a month. as i am not covered by a lease is there anything i can do to avoid such a large rise. they are adamant that there is no middle ground on this at all. if this increase happens i will be forced to sell up and move out!. oh, we are in scotland if that makes any difference?