Hello, hope somebody can help me out, please. Took a Gym membership out due to moving away and commute to and from the gym would have been a nightmare I spoke with the Gym who informed me to cancel through Harlands of which I did and they accepted as proof of cancellation. they would not cancel my Gym membership stating I had arrears of £89.98, this included £39.98 for monthly instalments and £50.00 for the admin fees. of which I did offer to meet halfway to resolve the matter with a payment of £45 as I was not prepared to pay the fictitious admin fee. Moved address and did not hear from Harlands for a good while. CRS have started to email trying to chase me for payments. Did a little homework of which I now know Harlands and CRS to be the same. Sent The Gym, Harlands and CRS an email stating. Re: CRS Ref No: ****** MP Fit Gym - Brighouse Ref. No: *** I cancelled my direct debit in September 2017 due to moving home, having informed MP FIT Gym and HARLANDS via email.! I provided proof of my new address to HARLANDS in the form of a bank statement and an itemised bill of which was received on the 08th December 2017, HARLANDS have copies of both and accepted as proof for cancellation.! Apparently, I! had arrears of £89.98, this included £39.98 for monthly instalments (October 2017 and November 2017) and £50.00 for the admin fees. of which I did offer to meet halfway to resolve the matter with a payment of £45. The offer has now passed and no longer stands. I will not pay you or HARLANDS Services Ltd any ‘administration fees’ as these are penalty charges and are unlawful and unenforceable.! Adding charges, even as implied in the misleading membership terms and conditions, is unfair and amounts to penalty charges. Provision for cancelling the membership due to moving away from the facility is completely within the stated terms and conditions, as discussed in email correspondence.! However, these terms and conditions are both misleading and unclear, as they do not state who the agreement is with. This is unfair.! The average consumer who wishes to cancel is likely to give notice to their gym, as I did in September 2017, providing proof of my address.! I wish you to withdraw all attempts to demand money from me via HARLANDS Services Ltd or their subsidiary companies forthwith and agree that I cancelled the agreement in September 2017. I also wish you to agree that there is no outstanding debt, balance, arrears, account (which you refer to but I do not believe exists), owned by me.! If you disagree with the above, my intention will be to seek a court judgment.! I will ask that the following be considered: 1. A declaration that all of your demands, including those of HARLANDS Services Ltd, are contractually enforceable.! 2. Nominal compensation at an amount decided by the court for MP FIT Gym and HARLANDS Services Ltd continual harassment.! The route I shall take to resolve this will involve the county court, using the small claims court procedure.! Sincerely, __________________________________________________ _____________________ to which CRS replied with Re: CRS Ref No: ****** / MP Fit Gym - Brighouse Ref No: *** Further to your email, we initially wish to apologise that the agreed cancellation of your membership was not taken into consideration in our previous correspondence. The evidence is sufficient to support termination of your membership from the date the evidence was received (8th December 2017). There is no record of any attempt to cancel in September 2017 and the terms are clear that cancellation will be form the date evidence is received. As such your balance has been reduced in relation to sums which had not become due on the date your evidence was received. This means we can accept £156.48, consisting of arrears already due on the date your evidence was received, in order to settle this matter. Your comments regarding the terms being misleading and or unclear are noted but not accepted, and we can see no basis for these claims other than that the terms are not convenient to you personally in this circumstance. As your payments were not honoured and you failed to rectify your breach of Agreement charges were applied to your account and your file was referred to ourselves for collection at which point you became responsible for our collection fees. These charges have been added to cover actual and necessary costs incurred because of your breach of contract, and are stipulated within the terms of that contract. It is our position that our charges are lawful and in line with all relevant guidance. We may, in some circumstances, be able to negotiate a reduction on these charges, but will not accept any offer of payment that gives no consideration to the costs these charges cover. For the above reasons, we shall be pleased to negotiate on this sum, taking into consideration your concerns, but cannot agree to write off this balance. If you believe now, or at any time in the future, that our course of conduct constitutes harassment, we recommend that you take any action you deem necessary. We are, however, aware of Section 40, subsection 1 of the Administration of Justice Act 1970, and Section 1, subsection 1 of the Protection from Harassment Act 1997. We are confident that we are not guilty of any offence because one or more of the exemptions within subsection 3 of both the quoted sections of these acts of legislation apply to this circumstance. It is our position that this balance is due, and our correspondence has been appropriate to the matter in tone, content and frequency and as such is reasonable. Please contact CRS directly on 01444 449165 to discuss your account within the next 7 days. A suitable resolution can be organised. Our lines are open 08:30am - 6:00pm, Monday to Friday. Yours sincerely, David Castle Collections Department Credit Resolution Services and CRS are trading styles of Harlands Services Ltd. Registered Office: : 2nd Floor, Rockwood House, 9 - 17 Perrymount Road, Haywards Heath RH16 3TW. Company Registration No. 2982925. VAT Registration No. 799 7113 70. IMPORTANT This e-mail is intended solely for the addressee, is strictly confidential and may also be legally privileged. If you are not the addressee please do not read, print, re-transmit, store or act in reliance on it or any attachments. Instead, please e-mail it back to the sender and then immediately permanently delete it. Although efforts will have been made to ensure that this e-mail and any attachment(s) are free from software viruses you should yourself ensure that they are in fact virus-free. Please note that Harlands Services Ltd does not accept any responsibility for any loss caused by software viruses. __________________________________________________ _____________________ Soo asking should I continue to argue with Harlands/CRS or ignore all correspondence with them, has anybody had any joy with Harlands/CRS and has any been to civil court with them. Cheers

Aye thought pretty as much. Cheers

last night got caught out by Sheffield City Council for Stopping where prohibited ( on a red route or clearway ). Which in I'll openly hold my hands up no argument there as in my rush to get parked up and get to the match I stupidly failed to see the bloody big No Stopping sign practically next to where I parked up might I add. However I'm a little miffed off with the whole Do as I Say Not as I Do attitude of Sheffield City Council when I looked at the photos online from the PCN, directly parked behind me is Sheffield Councils Civil Enforcement car. I get that they are doing their job however they are also breaking the rules I mean they have done exactly the same thing what I have done. Shouldn't them selves be penalised for this. Unfortunately I don't have the reg for their vehicle however the Enforcement Officer was kind enough to leave his details. I am going to complain about this but is there any way of finding out if anything has been done from Sheffield City Councils end once I have complained i.e. they have paid there own fine or the officer has been fined, for all I know the email will prob get sent to the trash bin. Any advice is much appreciated.

Cheers much appreciated with the help, the date and place is 16/06/15 at Sheffield Centertainment and what I remember it was a screen ticket as for the NTK delivery I'm sorry I cant remember that as I pretty much ignored all correspondence until this landed on my lap. Like I said your help is greatly appreciated.

I believe its Valley Centertainment who are managed by Savilles, I have tried to contact them several times via phone but always get answer machine and emails have been sent but no reply back as of yet.

Hello good evening, just after some advice recently received a Claimform dated 01/04/16 from UKCPS LTD for parking out of a marked bay. Particulars of claim stated " Claim against Mr ****** **** for outstanding parking charge issued to a vehicle ******* on land named *********** ********* This land is managed by UKCPS Ltd and vehicles parked at the site are subject to parking restrictions which are set out on signs at the site and form a contract between the driver of the vehicle and UKCPS Ltd. Mr ****** **** or a driver parked the vehicle on **-**-15 @ **:**:** IN OUT OF MARKED BAY. Or the keeper who may have been the driver or alternatively has not chosen to name the driver and is therefore responsible for payment as required under Schedule 4 of the Protection of Freedom Act 2012 By parking on this land a driver contractually agrees to pay charge of 100. The amount remains unpaid and stands at 100 plus an additional 50 incurred in collection fees whereby the remaining 50 becomes a commercially justifiable figure. Amount claimed 150 Court fee 25.00 solicitors amount 0.00 total 175.00 Now last time I looked on this forum was a few year back and the advice then was to ignore all correspondence with the claimants which I did do of which this has now landed on my lap, unfortunately times have changed I see and so has the advice by the looks of things. after some friendly help and advice please as need to respond to the claim shortly, where do I stand with the claim and what advice for my defence to the court. Any help is much appreciated cheers.

Hello, just after some help please, I live in an apartment block where last august I had no power for 12 days due to communal fuses catching fire leaving several of the apartments without electricity and hot water. I contacted Watson property management who run the maintenance of the building who told me at first that this would be sorted over the weekend. Come after the weekend was told that this was a problem with the electricity supplier and that are awaiting on fuses to be fitted, I asked if they would be willing to put me up in a hotel whilst the situation was being rectified and was told I would have to pay for myself and claim back food and board through their insurance later on. I couldn't afford to pay for the hotel at the time and so had to rough it out without electricity and hot water getting showers at work Anyway here I still am in regular contact with the management company still waiting to be paid for my claim for food to be told they are awaiting payment from the supplier. Anyway my question is am I entitled to any compensation for the days with out electricity and hot water. Any advice and help on this is greatly appreciated.

Hi, Wish I found this site before I wrote to CEL, heres my problem CEL contacted me via post saying i overstayed in a CO-OP car park and invoiced me a sum of £90 or £45 if I pay up in 14 days, I immediately wrote back to them with a letter with the effect of saying that I was the owner of said vehicle but was not the sole driver and that i had no control over who and when vehicle was being driven and further more that i kept no records of the vehicle being driven by such persons as well as telling them to cease contacting me. Now here is my dilemma CEL have contacted me again with a letter with the effect of saying they issue court proceedings against me seeking a NORWICH PHARMACAL ORDER. I wish I had come across the this forum before i wrote to them as i would of simply ignored the letters however unfortunately i contacted them now they have contacted me seeking this order, could somebody please advice me on this or is there anybody else in a similar situation. Thank you for your time and would appreciate any help on this matter.