We had a secured loan on our property with First Plus which was then taken over by Elderbridge. We completed the loan in August 2017 and Elderbridge removed the charge on the house, however after checking the HM Land regisrty this week i noticed that there was still a charge against us from First Plus. Elderbridge said that this should have been removed when they took over the loan from First Plus. This did not happen and now i cant seem to find anyone to contact at First Plus to discuss this matter especially when Elderbridge say they cannot help. Any suggestions please.