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Patric

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  1. Still waiting for Barclays Bank to comment on this thread, they have been invited to do so. So Barclays Bank don't feel comfortable responding on this forum. Well that just confirms to me that they are hopelessly incompetent with customer and stranger confidentiality. They are so disconcerned about how they treat strangers in the street that they are prepaired to torture me with bombardments of distressing phone calls for no business or legal reason yet they will not right the wrong or offer any hope of them doing so. Waiting, still waiting, tick tock, tick tock Come on Barclays, you have plenty to say to me in you're harassing phone calls, so tell us all what you are going to do about it. Link sent to Barclays and every other forum and regulatory organisation that should know how they behave towards innocent people on the street. Anybody suggest anywhere I can post about Barclays Bank? I don't want to miss any opportunity to up the pressure on my harassers.
  2. My complaint text to the financial ombudsman today:- I'm not one for complaining too much and Barclays Bank are either taking advantage or are simply negligent and willfull. They have been harassing me looking for a person who is not known to me and has never resided at my property. Everything that Barclays Bank needs to know has been told to them over and over again but they just will not stop their constant harassment of me and my family. I am not a customer, never have been, and never will be. One of the harassing callers confided in me that they want to talk to a Patrick McShane, 20 Gillfoot Road, Egremont in relation to debt. The caller quoted me a credit number (whatever a credit number is). They are now making it a condition (email to me from Barclays Bank) that I must spill the beans on the caller who gave me that information before they will address my complaint about their harassment of me. In a more recent email they have also made it a precondition that I give them my postal address before they address my complaint. I have already given my postal address to more than one of their harassing callers earlier in the harassment campaign against me when I thought explaining my identity would stop the harassment - it didn't. I now do not want my address or any other personal details about myself on file with Barclays Bank for fear that they will share this information with strangers too. Barclays Bank do NOT have my permission or agreement to store ANY information about me on file, including my landline number that they are harassing me on. I have recently resorted to posting thier behaviour on public consumer forums accross the world and posting them links to them. I am also attempting to identify and locate Mr McShane to inform him that Barclays Bank have given me personal details about him. I have contacted the police, Sgt Bell, Cumbria constabularly informs me that it is a civil rather than legal matter. Well I'm not so sure about that. I have contacted Trading Standards who sent me advice on debt problems. I don't have any debt problems because I don't have any debt, so don't need the advice. So it looks like the only person in the world who can help me is me, unless of course you can help. The harassment campaign againt me, in relation to Patric McShane has been going on since about October 2007. A company called Credit Solutions were the first harassers but they ALWAYS refused to give me a name of company they were calling on behalf of. This may not be related to Barclays Bank but.... At a point in time when I believed the situation was hopeless and Barclays Bank had no intention of stopping thier harassment of me and my family I began retaining emails and logging phone calls and the discussions. It was unusual for any of the callers to provide me with their name, and when they did they would only give me a first name. A number of harassers refused to give a name even when strongly challenged to do so. The content (text) of this email will be posted on some consumer forums with links to Barclays Bank ****Name**** 01946 823852 (the number I'm being harassed on)
  3. FAO Karen Wilson Having fobbed me off onto lesley ackers you might at least have talked to her about the nature of my complaint. I made it clear to you that Barclays Bank cannot be trusted with any further personal details about myself (the harassed), so it is pointless ordering me to give you my postal address as a precondition for stopping you're harassment of me. What else are you witholding from her? I will not be passed from pillar to post by you lot. Just who the bloody hell do you think you are that you can harass me by phone AND demand that I provide you with postal details so that you can harass me with junk mail too? Nothing about me is any of you're bloody business, you know this, it has been explained to you over and over again, and you're callers have been given my postal address anyhow so why are you making it dificult for me to get you to stop harassing me? I take from this change in precondition demand and email point of contact that we am now in a situation where you are also harassing me with esoterical emails. You must have some ulterior motive for harassing me because there is nothing easier than stopping it from happening, unless of course Barclays Bank have lost control over who harasses strangers on its behalf? Alias Patrick
  4. Look at this, they give me personal details about a supposed client and they want me to give them personal details about myself. I just can't believe how blatently auspicious these people are. Who will they pass that on to? I laughed my nuts off at the last three line of the email. My response to this is in the next reply. BTW I am getting somewhere with contacts in Barclays foreign banks. Might as well spread what they are doing to me as far as I can until there is a resolution and I no longer get harassed by Barclays Bank. Dear Mr ********** We have received a compliant via E-mail from you, in order for us to proceed further with this could you please provide us with your address details, you can either provide these, by telephone on 0845 609 0806 or by e-mail or by mail at the following address Retail Banking Customer Relations Leicester LE87 2YN Thank you for your assistance and please accept my apologies for any inconvenience caused. Lesley Ackers Retail Banking Customer Relations Manager Dale House Wavertree Boulavard Liverpool L7 9PQ Mail Van 8 (External 0845 609 0806 (Clearway 7-2508-6482 Fax 7-2508-35630 0151 254 6505 Email: [email protected] Customer Relations - To Be Brilliant For Our Customers" B Now there's a thought COMPANY CONFIDENTIAL
  5. Here are the results of a few recent harassing phone calls to me from Barclays Bank:- 08441118333 Refused to identify himself Caller informed that we have complained to Barclays Bank about this harassment 08441118334 Not identified Caller was instructed to stop harassing us. 08441118338 Not identified Caller informed in no uncertain terms that his harassment is not welcome 08441118338 Not identified Caller hung up when answered 08441118541 Not identified Caller informed that Patrick McShane is not known to us. Caller given my proper name and post code. 08441118647 Rahid Caller informed that we are being harassed. He said our “details have been removed from their system but as it is automated dialling it will take a few days then the calls will stop”. He gave his contact number to call back as 08453001592 08441118336 Refused to identify himself Hung up on him out of frustration 08448111333 Not identified ignored 08448111340 Not identified Caller informed that Patrick McShane does not live here and he is harassing us. He wouldn’t accept my demand and gave the following number to call him back on 08453001592 08448111608 Not identified Caller hung up when answered 08448111647 Not identified ignored 08448111649 William Caller sounded drunk/intoxicated. He was reminded we are being harassed by these calls. 08448111333 Not identified ignored 08448111522 Not identified Not answered, number identified from BT 1471 service. 08448111647 Paul Left 08453001592 to ring back on. Karen Wilson has fobbed me off onto somebody else who is demanding more pre-conditions before they can deal with my complaint about their harassment.
  6. Cheers again I will invite Barclays Bank (via Karen Wilson) to comment on this thread. What really haunts me most, and causes me more anxiety and suffering than anything else is the silence. Karen Wilson, the person who won't take up my conplaint without the unrelated preconditions no longer responds to my requests. You would think that an organisation like Barclays Bank would at least make re-assuring gestures instead of scaring people who they are knowingly and deliberately harassing with no valid or legal reason to do so.
  7. Thanks for that Surfer01. I contacted the police. They told me it is a civil matter and advised that I change my phone number to escape the harassment. I contacted Trading Standards and was advised to send a registered letter to Barclays Bank complaining about them In the meantime the harassment continues despite making further complaints about it to them. What does an innocent victim of corporate harassment have to do to? Here is the text of my latest email to the complaints contact to Barclays Bank:- FAO Karen Wilson. Barclays Bank is still harassing me with unsolicited phone calls. You, and the callers from Barclays Bank have been made aware on several occassions that you are harassing me and that the calls you are making are unwelcome and unsolicited. You have been instructed several times to stop harassing me. You have been provided with my correct identity details so that you are in no doubt that you're actions are misdirected, offensive and unwelcome. You have repeatedly failed to address my complaint. You have even made any investigation into my complaint conditional that I become involved in helping you to identify data protection lapses within Barclays Bank (lapses that are of no business to me or you). You, Barclays Bank, have confided in me details about a person unknown to me whom you are attempting to contact in relation to debt recovery. Three of you're harassers have contacted me more than once, although they have only identified themselves by first name and refused to give me a surname. Some of you're harassing callers have refused to give any name at all. I am posting details about you're willingness to give away personal details about people on public consumer forums. I am also running commentary on what you are doing to me and my family in terms of health damaging harassment. I will also surrender details, given to me by you're harassing callers about Patrick McShane to the police and anyone else (including Patrick McShane should he find the forum) who are being harassed by you lot. The commentary, and any response from yourself (if you are professional enough to respond) will also be uploaded to consumer forums for as long as it takes for you to stop harassing me. If you aren't up to executing you're responsibilities by responding then an explanation of that from me will be uploaded too. You, Karen Wilson, must accept responsibility for Barclays Bank's failure to stop harassing me as you are the ONLY interface between me (the harassed) and Barclays Bank (the harassers). It's you're job and responsibility to sort out this mess and I have given you more that adequate information and time to get it sorted. All postings to consumer forums include you're (Karen Wilson) name and business address and contact details thus:- 'Karen Wilson Customer Relations Consultant Retail Banking Customer Relations Liverpool Contact Centre Wavertree Technology Park Liverpool L69 2TL 0845 609 0806 Please acknowledge receipt of this email for anticipated litigation purposes.' I have no fears about legal challenge from Barclays Bank or persons/consultants acting on their behalf because I am right and they are WRONG.
  8. This is interesting I am being harassed and harangued by Barclays Bank in similar fashion. My Christmas has been ruined by the stress, illness and anxiety caused to myself and family members as a result of the routine bombardment of unsolicited calls. Unsolicited? yes unsolicited because I am NOT a customer of Barclays Bank and never have been. The calls are not for me, the calls are for a person who is not known to me (lets call him PMc, to protect his identity). I have discussed this with the callers. I have also (foolishly) confirmed with them my true name and postal address. I have repeatedly insited they stop harassing me. During discussions with the callers I was given the name and postal address of the person (PMc) they are looking for. They know who he is and they know where he lives so why do they keep harassing me? I have complained to Barclays Bank via their complaints email address but the recipient has stated that she CAN NOT take up my complaint unless I spill the beans on who gave me details about PMc. I have asked for evidence that my complaint is being dealt with but I am being ignored (other than by telephone harassment). The nature of the calls are similar but there are a few scary ones when the callers are rude, or silent, or hang up when I answer. Most callers, when asked, refuse to give me their name. A caller who rang on 23rd December 2009 gave his name as 'William'. He sounded drunk/intoxicated. I'm not suggesting he was intoxicated, he just sounded like it, and it is office party season???? Ironically I can't appeal to the financial ombudsman because I'm not actually a customer of Barclays Bank. I do believe their behaviour is criminal and it has, and continues to cause myself and my family no end of trauma. I actually lost my composure completely in recent emails to the Barclays Bank complaints person and became personal and abusive. This is not characteristic of my behaviour and was shaking for days after, and I felt sick worrying about it. I am just so frustrated and exasperated with their constant harassment and failure/refusal to get off my back. Any suggestions would be appreciated.
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