Thank you for your comments. Good to get a mix of opinions.

Thank you for your advice

Thank you for your replies. - your sentiment is the same as my families - this is someone implementing their own procedures for managing well-being without authority from HR. I do not think that HR would concur with this approach unless that is I’m out of date with how things are done

thanks for your reply - A family member stated that it sounds like something that would have to be agreed through HR before being implemented. My family member told me not to sign it - there’s nothing that I have to hide by the way - I suppose I could speak to HR but would prefer anonymity

I work for a local authority. We have a new manager at work. We have now started one to ones. As part of the process there is a form that is used that he has introduced. on the first line on the form is a question which asks how is your well-being? How are you feeling? We state the answer to this and type up the form. The form is signed by the employee and manager and then scanned and emailed to the manager. The manager states that the form is a chance for both parties to discuss, but we type up the comments- and he has to sign to agree. I can see that it provides an opportunity to state any issues you may have and they are recorded however it does not sit comfortable with me as some people may be feeling overworked,Stressed or have personal issues that they do not wish to state - some people will just state that they are fine- as it may seem to be that they are not coping otherwise. I see no reason for not having the opportunity to discuss issues with the manager but it’s the signing of the document by both parties as a record. This procedure has been implemented by him to our section only. As far as I am aware, No one else is being asked to do this so it looks like it’s something he has implemented himself. Signing a form to state how I feel is not something I have had to do before. For the people who just want to say everything is fine when maybe it’s not, could it be used against them in the future. I think he’s a bully and is it more of a purpose for himself as evidence in case any allegations made against him- Is this normal practice? And is something that should be agreed with HR. I would be interested to read any comments. Thanks Sent from my iPhone

Hi Thanks for your comments. I have attached a pdf of my neighbour's insurer's letter that has been sent to me. I have no idea how much of the letter's content I should not post on-line so I have deleted obscured parts of it. I will today again speak with my insurer and also put it in writing to them. My understanding so far is that: 1. It is my neighbour who I should be taking action against and not the roofer as I have no contract with the roofer. 2. I should not send any documents to my neighbour's insurer albeit I could copy them in. 3. I can start a small claims action on the basis of it being a Nuisance and also apply for an interim injunction to force my neighbour to do the work. I guess that because my neighbour's insurer has said that they will defend any claim and also only forward any documents directly to the roofer that I do not need to pride all of my evidence prior to registering a small claims court claim. It still confuses me why my neighbour's insurer would be directing me to the roofer- is this bluff? Or is my neighbour advising their insurer of something different to what my claim is all about. However, their insurer's letter references my letter of 14th October so maybe that they do have more facts. Conversely, maybe they haven't actually had sight of the letter and are merely referencing that I had sent a letter on the 14th October. Thanks for reading Insurance letter 14th Dec .pdf

Thank you for all of your comments. I forgot to scan the insurers letter in work today and I'm not back until Friday, however, I can confirm that there is a insurers logo at the top of the letter and there is the usual text in the footer ' regulated by the Financial Conduct Authority.... It's just that my photo of the letter didn't capture these bits. Thanks

Hi, I think the letter is maybe from my neighbour's insurer. Thanks Hi, My insurer is Barclays. I notified them at the time of first noticing rainwater ingress. I did also speak with them one other time., but they would only say that I need to take legal advice. I think the letter is from my neighbour's insurer. Thanks

Hi, I have attached a copy of the insurer's letter - albeit, Its from a photograph. I will upload a scanned version tomorrow. My own insurer has said that I need to take legal advice. I don't have legal protection cover. Thanks Insurance letter .pdf report.pdf

hi I have inserted the text of the insurers letter to me below. My insurers have not been able to help. write again as the insurer of XXXX regarding further correspondence that you have supplied to our insured regarding allegations of damage to your property regarding faulty repairs carried out to their roof by a contractor by the name of XXXXXXX Having investigated the matter with our insured XXXXXXXX, and should you still have concerns regarding issues concerning the roof, as advised to you previously, you need to refer your claim to the roofing contractor. Should any proceedings be brought against our insured in relation to this matter, these proceedings will be defended on our insured’s behalf, and our response again will be that your claim along with independent evidence that you have obtained to support your allegations will need to be sent onto the roofer XXXXXXX. Please may I ask that you refrain from contacting our Insured XXXXXXXXXXXX again in relation to this matter, as this matter has been placed in our hands to deal with. Should you wish to discuss this matter further with me, please contact me on the number below

Hi I now received another letter from my neighbour's insurer advising that I must take up any claim with the roofing contractor and not my neighbour. secondly, that I should refrain from communicating with my neighbour and send any documents to the insurer who will then defend any claim and also forward the dicuments on to the roofing contractor. Does anyone have any thoughts on the insurers letter to me? I think I may need to get legal advice before proceeding further. Thanks for reading.

Thanks for taking an interest. I do find dealing with the whole roof issue quite distressing and my surveyor took three weeks to deliver my report and then I had to go back to him to clarify a few issues. Further, I'd o have a bad habit of procrastinating and burying my head in the sand...just one of my personality traits. I look forward to your comments. Thanks for your commetnt. The confusing thing to me is why having been shown the photos, my neighbour would not want to take issue with the roofer. There was damage to a mattress, which I threw out at the time. I think that my neighbour is playing a game that if he admits to there being any kind of problem with the roof then he will be liable for internal damage to finishes and furnishings in my property. so he is playing a deliberate game of ignorance that there is anything wrong with his roof. Nevertheless, it still doesn't add up as if you paid for a roof to be incorrectly installed, I think most people would want it put right. His standard response is "my roof doesn't leak" which detracts from admitting there is any kind of problem. Thanks Thanks for your comments and support.

Hi Thank you for your replies. I have carried out some temporary felt repairs to my roof which has abated the water ingress (for now). Whilst carrying out the work, my neighbour decided to video us and his son in law told us that if we touch their roof it is trespass and there will be trouble! I now have a chartered surveyors report which I have attached an extract with all reference to anyone omitted. I have also attached the three letters I have sent to my neighbour. The surveyor has estimated the cost of remedial works to be £2000. I have tried to get roofers to provide a price for the remedial works, but although they come out, as soon as they realise their is a dispute, I hear no more from them. I'm wondering whether I should submit a claim based on my surveyor's estimate together with an 'up-to £x' amount for potential unknown works. Or would I really need to obtain builder's quotes. Do I need to carry out a pre-action protocol? Or do I just start a claim? If I do follow the pre-action protocol, do I make conditions in my letter such as: The work being carried out within 2 months My neighbour pays for the roof report The work must be completed by an NFRC roofer A surveyor must inspect the work. A timescale to provide a response to my letter agreeing the conditions within say 3 weeks. Or do I need to see a solicitor? Thanks for reading. report.pdf Letter 3 23 oct 16.pdf Lterr 2 10th August 16.pdf Letter 1 14th oct.pdf Letter 1 14th oct.pdf Lterr 2 10th August 16.pdf report.pdf Letter 3 23 oct 16.pdf

Hi My neighbour had his roof recovered and rainwater began to leak into my property after the first rainfall. I told my neighbour who passed on the roofers contact details, but he never came out. I got a friend roofer to look at the workmanship and the roof has been incorrectly installed. There are gaps between the tiles and nail holes showing. My roofer inserted bitumen sheet to temporarily prevent rainwater ingress. Further, there was no request to disturb my roof covering and a bonding gutter should have been used to effectively separate the two roofs. From the photographs it can be seen that the roof has used a different sized tile, but why there are gaps between tiles (covered with the bitumen sheets) is pure incompetence. I told my neighbour about the problem who replied that his roof does not leak. I written to my neighbour to explain that he should get an approved (NFRC) roofer to inspect or a chartered surveyor and I sent images of the defective workmanship. My neighbour's roofer sent to me a letter from their insurers telling me that it is my responsibility to chase the roofer about the rainwater ingress. After some words, the roofer came back and said that the roof is fine. So my neighbour refuses to do anything. We have a defective ceiling, damp walls and rainwater dripping through at times I offered to pay to have a binding gutter fitted, but my neighbour says no-one is touching his roof. At times, thee has been rainwater dripping through the light bulb. I recently sent to my neighbour a list of roofers and chartered surveyors and asked that he select one from the list and I will appoint one if them, but he does not respond. I have just had a chartered building surveyor inspect the roof and he agrees that a the workmanship is very poor and a bonding gutter is required to separate the two roofs. I have some defective felt which needs repair to help mitigate my loss. I need to lift battens and disturb his roof covering to effect the repair, but he will has threatened legal action if I do and his son in law says that we will have him to deal with if we do - should I report this to the police? My next action is court, but I have a few queries: Pre action protocol -I will send the report to my neighbour , but I want conditions to be attached to prevent court action such as: he pays for the binding gutter, he pays for my RICS report, The remedial work must be completed by a NFRC roofer and the work must be inspected by a chartered surveyor. My neighbour pays for the excess on my insurance. The work must be completed in 4 weeks. I am in the right to include the above conditions? Do I need to see a solicitor? is my neighbour fully responsible for the roofer's defective work and will need to subsequently sue the roofer. Would the court impose an order on him to complete the remedial work? Thanks for reading. Oops it should read my neighbours insurers sent me a letter saying it is my responsibility to chase the roofer-, this would mean my neighbour has no responsibility.

Hi I wondering if someone can please provide some comments. I received a parking eye type fine through the post dated 5th January . The incident occurred 12th December. I written to the company a few days after receiving their letter to explain that they are outside of the 14 day statutory time limit to issue the fine. They ignored my letter and sent another standard letter requiring me to pay up. Over the course of a few months I have received numerous requests from them for payment and I have written to them 5 times without reply. I received a solicitors letter telling me the fine is 236 pounds and that I did not contest the fine within 28 days (which I did) I replied to the solicitors letters this time using recorded delivery. They replied acknowledging my letter and mentioned that sometimes it takes longer than 14 days for them to receive the information from the DVLA. however in my recoded delivery letter that I had sent to them, I made no reference to the 14 days, so they are effectively acknowledging that they have received my previous correspondance to which they have not replied. Is the 14 day statutory limit absolutely strict? or do they have mitigation if the DVLA are slow to provide driver details. not sure if this is clear -Thanks in advance.