Hi - hoping for some quick advice! Have a PCN that i've been arguing about, Barnet didn't receive my emails appealing, went to enforcement. I actually paid half the amount, set up a payment plan for the second, then the case was put on hold in August following an appeal to the TEC. 7 months later - yesterday - have a bailiff visit wanted £337 for the £135 balance! Apparently the appeal to TEC was refused, and it was sent back to Marston on the 20th December, no letter received by me (although council said they sent one advising me to speak to Marston), and now bailiff wants another £235. Do I have any recourse given the hold was for such a long time? Surely they should have got in touch to at least tell me its off hold? And does £235 make sense to add for 1 visit on £135 debt? Thanks, Jude

Ha, yes - there is an absolute minefield of legislation, I started reading and disecting it all - but thought maybe there was a boffin here who'd know

Hi - I have an appeal this week against a PCN for turning into a road that shortly after the turn in, becomes 'no motor vehicles'. It's extremely badly signposted - this has got over 80,000 other motorists done by it over a 2 year period (FOI Request - the numbers are staggering) and it's really because it's unclear until you actually enter the road, that you have an issue! My question is - there seems to be only one sign saying no entry for motorists, quite a distance before the end of the road, with nothing further at the top of the road, telling you not to turn in. So if you miss that - for instance a bus blocking your vision, or other, you will have no idea it's non motor access. What are the minimum number of signs required for something like this, and does there have to be a sign immediately before the illegal turn? I have a video by the council showing the route taken - you can see the sign way before you actually get to the offending corner - and it's a rather complicated sign too. I've attached it - showing where the sign is in relation to the turn - it's just under half a mile away. Any advice would be grateful - for me and clearly thousands of others being affected! It's nearly 100 a week! Thanks. Barking Appeal.pdf

No, nothing. Obviously they should have checked, but these things often get lost!

Car was purchased months ago. Which forms? Ones to TEC disputing it all?

this is a question for a friend of mine, let's call them Mrs K. They purchased a new car, the address was incorrectly relayed to the DVLA by the seller, no correspondence was ever sent to the correct address. No big deal. Mrs K drove in a bus lane, and was therefore subject to a PCN. However, all documentation went to the incorrect address, right up to enforcement, and bailiff letters. At no point did anybody reply to the council (Barnet) and I daresay nobody tried to find out the right details. A bailiff from Marston happened to be in the area looking for cars with outstanding warrants, found the car, followed them home, and immediately clamped the car with a £520 release fee. my questions are - - Should Barnet have made more of an effort to find out that Mrs K didnt live at that address? - Does the fact the Bailiff had not sent any correspondence to the correct person mean anything? - What, if anything, can Mrs K do to recoup that money? Thank you! Jude

Pretty sure it was within the year, so guess they don't need to resend anything? Seems bizarre when the previous notice was easily 6 months ago.

Cheers, so I need to find out what Marston have claimed to send to me. Will do and revert. If they had sent something back before it went to appeal ( i don't recall seeing anything) would they be able to just pick up from where they left off? Without further letters?

Thanks for the somewhat cursory response! I certainly have had my fair share of run ins, but that's because I challenge everything, and not just simply sit there and pay, unless necessary. In the course of my job I receive a lot of tickets - and inevitably there are those that get left behind. In the case I'm talking about, I sent an appeal which was not received, and I received nothing back from the council. Hence it going to enforcement, whilst I was appealing. That is sort of irrelevant though. That's pretty much it - I haven't moved, car is still in my name - the question is simply, do the council or bailiff have to send me any correspondence before clearly just turning up out of the blue, once TEC have dismissed my appeal. I couldnt find the answer in the threads. Thanks PS - I have also received over £4000 in compensation from bailiff companies for procedural irregularities, or downright lies...

Hi - wonder if anybody can help me please! I had an appeal at TEC in Northampton about a ticket that I was fighting, it went against me (it happens!) - and the letter from the courts said it would therefore just continue as previously. This morning a Bailiff turns up at my house, I wasn't in, very threatening towards my wife, who had 3 small kids with her - big burly guy, talking about police coming and entering the property, real bullying tactics from Marston. I'd expect nothing less. My question - I really can't recall if prior to my appeal the ticket had gone to enforcement stage or not, but is there not a duty for somebody to send me a letter first to say the matter is back with the bailiff? The tribunal decision was February, and I had nothing since, apart from this visit. Secondly - once my wife had said I wasn't in, and my car is registered in my name, do they have any right to even speak to my wife or appear threatening? Thank you! JC

I know - but it's the downright lying that gets me. I've paid part of the first fine, it's now been put on hold as TEC have got involved - but for them to say this and not give me proof somebody has been to my property is just wrong. I think I'll go down the small claims court, as this has really stressed me out - it's causing me a lot of grief.

I think i'm going to have to. That's just downright fraud.

a quick update - turns out TEC had missed one of the documents I put through, which it was it wasn't actioned. Either way, I continued with the access request, as I did not receive any letter through the door confirming a visit. I've now received the following back from Marston - which doesn't surprise me, but seriously, what now?! I want footage proving he actually came to my house, and put a letter through my door, or at least knocked. This is downright ridiculous. Any help please! 15 September 2020 Dear XXXX Re: Data Subject Access Request received on 14 September 2020 Our Ref: We are writing regarding your Data Subject Access request received on 14 September 2020, this was received by Email. I confirm your request is for; BWV Footage from 31st August 2020 at 14.34. On receipt of a subject access request our aim is to locate all personal data outlined in the request in accordance with the data protection act 2018 & GDPR We can confirm that to ensure we have been able to locate the above data you have requested we have searched and cross referenced the details on the account with the details in your response. We complete these checks to ensure that we are providing the correct person with the correct data. Please be advised, I have located and viewed the footage captured by our Agent upon the visit to your property dated 31st August 2020. Unfortunately, we must advise that as you do not appear within the recording, meaning your personal data is not identifiable, we are unable to release the requested footage on this occasion. Marston Holdings Limited considers that your Data Subject Access request is now complete and that we have fulfilled our obligations under the Data Protection Act 2018 and GDPR. If you wish to discuss any element of this response, please contact us in writing as soon as possible at the contact address at the top of our letter. Yours sincerely AXXXX Data Subject Access Request Administrator For and on Behalf of Marston Holdings Limited

The TEC cancelled it - but that was last Wednesday, it clearly hadn't got to the council yet. And of course Marston won't reason with you at all. And when they clamp the car and I need to get to work, not much choice I have! I'm awaiting video evidence, the reply from TEC and the council, and then will confirm my next steps. Everybody in the council is still working from home all over the country (the parking team are in Scotland!) tricky to speak to somebody who has any influence. But I dont give up. First thing is video evidence, and if he didn't actually come to my house and got me all stressed for nothing...well...

I can't wait for the video evidence. It's amazing how many visits they claim to make without leaving evidence. I guarantee it will be obscured or something. If they haven't visited, or can't prove it, it's straight to the small claims court for fraud.