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less2303

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  1. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. Posted on behalf of a family friend who is employed as a wagon driver and normally receives a monthly bonus of £500 which is due this Friday. He has been handed a letter today which he was told he had to sign to continue receiving the bonus. The letter contains conditions which he feels are unreasonable and he feels are an attempt to avoid having to pay the bonus. These conditions include: The vehicle must be in immaculate condition inside and out at all times. (The role includes delivering blocks and concrete to building sites.) Your attendance during the month must be 100%. Managers discretion may be used for genuine sickness, otherwise phoning in sick for work will result in loss of bonus for the month. You will have a flexible attitude to work to suit the needs of the business. Any incidents of not carrying out your duties as requested will result in forfeiture of monthly bonus. In the event of you giving notice to leave your employment with the company your monthly bonus will be forfeited. Can his bonus be stopped if he doesn't sign the letter and can the company impose the new conditions legally? Any advice would be appreciated.
  5. Latest from Argos: Unfortunately because the item is older 12 months old and we only have a 1 year warranty on all our products we wouldn't be able to honour a replacement or refund. However if you were to take the item to say curry's and get an independent report done which will state whether the item has a definite fault. If the item has a definite fault we will then be able to take further action and reimburse you for the report.`
  6. Thanks for that helpful advice. This has been passed to Argos and the initial response from the CSA is still the same, so I have asked for the matter to be escalated to a formal complaint and `passed up the line`. I will update further when I hear back
  7. Yes I have an e mail trail for everything connected to it. As above it was first sent back in April 2016.
  8. I purchased a £200 Garmin Sat Nav from Argos in August 2015. By April 2016 I was having problems with `Live Traffic` and updating maps via PC. From that time until now I have dealt with Garmin direct due to the problems being of a technical nature. These problems have been pretty regular between then and now, resulting in sending units back at my expense and periods of up to two weeks at a time without a sat nav. I work as a professional driver and rely on a good Sat Nav to provide a good service. After still having problems with another replacement unit sent out in March I stated that I no longer wished to continue with the constant problems and requested a refund. Garmin are telling me my contract is with Argos and Argos are saying its out of its 12 month Warranty period so cannot do anything. Under the circumstances stated, do I have any chance of a refund and if so who should I pursue? Any advice would be appreciated.
  9. Many thanks for your prompt reply. I am 100% sure that there is no written contract with either our predecessor or the freehold owner. Would a verbal agreement constitute a contract? I think from what you have said, it would be best to treat him as a sub-tenant, as when we have taken the overall lease, we have done so knowing he was in the building, therefore implying we accept him as such, even though there is no mention in the tenancy agreement. To be honest, we are resigned to the fact we probably wont get any of the monies owed, and just want him gone with the least amount of problems possible.
  10. We have inherited a sub tenant in a unit we are renting, who has no contract with us and has paid no rent at all since we took over. We have now asked him to leave as we were receiving visits from Bailiffs and customers who had paid for work that hadnt been done. We have now changed the locks on the main entrance, and are awaiting him moving the rest of his stuff out. Someone he owes alot of money to has come forward and said they want to put claim on his belongings in the unit to offset the debt he owes them, can he or anyone (including ourselves) legally do this, with or without going through the courts? We have a contract for the whole unit with the landlord, and the sub tenant has no contract and doesnt exist there as far as the landlord is concerned. As we have changed the locks, does the sub tenant have any legal right to enter for his property, and can he force entry to recover his stuff? He intends returning in the next few days to collect his stuff, which is all business related and doesnt include any personal belongings. Any advice would be appreciated.
  11. Surely though, the old tenancy agreement is worthless as its an agreeement with the old Landlord?
  12. Just been reading through a few other posts, and just to add, no tenancy deposit scheme being used and no written notice of change of landlord, if it makes any difference..
  13. I have been living in the current property sice Dec 09. I initially signed an Assured Shorthold Tenancy agreement, which was for six months. The property is now just changing hands, and there are a couple of things im not sure of: The new landlord wants an addition £250 on top of the original deposit, which I assume has just been passed over to the new landlord. The new tenancy agreement states that if I vacate before the termination of my agreement I agree to pay any resonable costs incurred in the Re Letting of the property together with the rent until a new tenancy takes effect up to and including the full term of the agreement. Does this mean that the initial tenancy agreement doesnt count towards anything, as if I was still under that I would only need to give one months notice if im correct? Any advice would be appreciated.
  14. I have recently bought an off road motorbike for my son from E Bay. At first the bike appeared OK, but developed numerous faults after a short while, which lead to the engine having to be stripped down, and numerous parts replaced due to being worn out. I am aware of `Buyer beware` for private sales, but in the item description he stated `Full engine rebuild 8 hours ago` (8 hours being the amount of time the bike has been ridden since). Would this now therefore fall under the `Not As Described`category included in private sales, as if it had been fully rebuilt all the worn out parts concerned would have been replaced already? I have tried e mailing the seller, and been through all the dispute processes offered by Paypal and E Bay, without any response at all from the seller. I am now contemplating small claims.
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