Many thanks for that, do you thinks its worth me writing to them to try and get it reopened? I wanted to use their account as it has a good rate for credits Im lost with all this legal stuff!

Yes I made a claim and got the charges back about 6 weeks ago but the final response did not say the account would be closed, basically there were £100 in charges pending which I did not think would be added as they were for the period before the claim was settled, but had not been debited. I had £250 o/d which I planned to pay that off, but then the £100 charges got taken out AGAIN so I was then over the limit without knowing, as I had cancelled all d/d's etc I did not bother checking the account and I was back in the same boat without knowing, I dont know if this is the reason behind the4 closure, I have had nothing it writing and when I spoke to the lasy initially she claimed I had spoken to somebody on the 27th July, and I have never spoken to anyone by phone at all! I hope this makes sense! Confused.com

is There Nothing We Can Do??? They Said It Would Not Go On My Credit File Im Confused!

THEY HAVE JUST "voluntarily" CLOSED MINE FOR £900 IN CHARGES ANYWAY I CAN TAKE ACTION?

Good luck in this I have just had my account "voluntarily closed" due to bank charges.... what a disgrace!

Exactly! I didnt really get the drift of what the woman was talking about, being very awkard, they said the account was closed, it would not go against my credit rating but basically incase I decided to try and claim any future charges they closed the acccount!

Has anyone had any sense out of the ombudsman regarding closure of accounts? I have just come off the phone to Alliance and Leicser and they say they have "voluntary" closed the account but I cannot reopen it until the outcome of the test case!! I have made a claim against Barclays and I hope they dont do the same thing as I do not have the money to repay the overdraft!