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alexandra3

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  1. Thanks for your input Conniff. It is something we have considered as I assume it would be fairly straightforward when the business has a whole load of cars sat outside! just waiting now to see how he reacts. if we cant make the CCJ stick to the company with assets it will be good money after bad I suppose. have a feeling this might take some time.... thanks again Alex
  2. just realised I have put direct debit as form of payment but that doesnt make sense! we paid in full with a debit card at point of sale. have been reading through the legislation you mentioned and I think I have found the relevant area. it very much looks like he could be in breech as it was never explained that the company which advertised and premises we visited was not actually selling the car. have passed all the details and relevent paragraphs to my other half who now thinks I am very clever! thank you so much. Will hopefully be updating with a success! good to know there is another route to go down should he still not pay up. I have regained some optimism! Alex
  3. we thought we were buying the car from the company we visited. the car was found on auto trader and we visited the website Johnsmith.com to get contact details and directions. we spoke to and dealt with the man John Smith. it didnt seem odd at the time (although now realise it was stupid not to question) that the receipt was different. we paid by direct debit and checking back on bank statements it also has the name of the other company as the person paid. it would be fair to say that we were mislead off to do some googling thanks very much
  4. apologies for my ignorance. hubby has been dealing with the legalities both companies are LTD. they are seperate companies, with no parent company. all are registered at companies house with different numbers. he is independant and not affiliated to any other big company does that answer the question? thanks
  5. hi. thanks for the reply good to know it looks odd to someone else, I wondered if my judgement was clouded. i dont know of course if all cars are sold through this business or just mine if he knew it was dodgy as an aside a few months on I had a £3500 repair bill due to a warped head! was probably a product of the first problem but went undiagnosed at the time. only became apparent when the engine blew up! was too long after the sale and had done too many miles to pursue but I am certainly not giving up on recovering the first lot of money spent until all possibilities exhausted. will look at trading standards in the area and get in touch.. thanks again Alex
  6. Hi everyone quite some time ago I posted about my car which needed almost £1000 worth of work doing 3 and a half weeks after purchasing. Other than the odd abusive phonecall we recieved nothing from the dealer we bought it from so took the case to court and won when he didnt defend it. he appealed and said he had never recieved any papers, filed a defence and we went to court. he never showed up, the application was struck out and costs were added to the sum owed. problem has come lodging his CCJ. he is trading under 2 names. to simplify without giving too many delails, the man we dealt with from looking at the car until this point is john smith and his business is called johnsmith.com. that is the name advertising on auto trader, name of the website. all our receipts have a different name on. didnt seem odd at first as assumed that one was his trading name but he advertised with his web adress. I have put both names in google and they have identical websites (both with a johnsmith.com banner) same list of cars advertised, same phone number. however johnsmith.com is a healthy business with assets and the one on my reciept is totally seperate and worth nothing. he is the director of a third as well, also worth nothing. CCJ has "accidently" been lodged against johnsmith.com. we are waiting for him to try to counter sue to get it removed which will cost him a great deal as being the deffendant we would move the case to a court near us (we live at opposite ends of the country) forcing him to consider settling out of court. what I am wondering is though, how is it possible? he must be moving money and assets from one company to another. would the tax man be intrested? I doubt he is the brightest of men as he not once sought legal advice. on the other hand he could be very shrewed after years on the fiddle? help!!
  7. Hi all just to update really. The car is fixed and running perfectly! very thankfull to have the car back. I wanted to thank you all for your offers for help and ideas re. a garage, please dont think I have ignored it. I weighed up my options taking into account the diagnostics I would have to pay for at the origional Audi garage, cost of moving to another place and time without my car and decided to go ahead with the repair where it was. if I had wanted to keep the option of rejecting the car, I couldnt of used it. added problem that I have holiday booked to visit family and further delays would of forced me to hire a car. Of course repairs have been paid for by myself. I have sent another letter to the dealer that sold the car but have yet to recieve any repy. I have said I will pursue it through the court if required. I have sent copies of the invoice and given until Friday for a response. As Im a member of the RAC I called them and they were quite helpful. I realise that he should of been given the option to fix the car himself or nominate a garage, but as he was at first ignoring me and then refuses to accept any responsibility I felt I had no option but to proceed with repair and then reclaim costs. will let you know how I get on, but as it stands it looks like I am going down the long messy route to recover some of the money..... Scarlett - I really feel for you and hope these lovely people can offer you some great advice too! will be very interested to see how you get on alex
  8. not as yet, But it is my next step. I wanted to give the dealer a chance (thinking he may of been on holiday) but Friday was the first day I spoke to him. I thought I would try calling consumer direct as a first port of call and see where I go from there. he seems to sell allsorts, from fiesta's to ferrari's, but does not offer a warranty. In fairness to him, he wasnt to know there was a problem but that does not excuse his behaviour since finding out. I hadnt even demanded 100% of the bill, just ask that he call me to discuss coming to an agreement between ourselves thanks Alex
  9. No warranty at all. It has not come from a main dealer, but an independant place that offered no warranty. not knowing about cars I thought I was being clever getting the AA to do a full check on it but they only check what they can see (parts wise). I thought i had taken all the steps to be a clever car buyer, but it turns out thats not the case. Did the HPI check and the VOSA checks.......... didnt get me anywhere, just cost me more money. On that note, Im going to go for it! He ignored me for well over a week, emails and calls. Strangely an unknown mobile number to call rather than my own home, office or mobile and he is there after all. Will keep you up to date on how things go. in the meantime, if anyone has anything to add that may be of use I would be very grateful thanks again Alex
  10. ah... good to see a fellow sceptic. I too didnt quite believe it myself, but searching for possibilities I found it was a common problem for this engine and car to have the oil pumps fail. something to do with the build of the engine and the oil getting too hot against the turbo, it causes the oil to become gunky (for want of a technical term!) and ruin the pump. In America it is seen as a fault and the engine has a warrenty of 8 years....... unfortunatly not in the UK. only synthetic oil should be used and regular oil changes are needed. I also phoned the Audi dealer closest to my home to talk to him about the verdict and he was confident it was the problem. The pressure switch should not cause the engine management light to come on. thanks for your input, it is much appreciated
  11. the oil pressure was at 2.2 and it should of been at between 3.5 and 4.0 according to Audi. The car has done about 68,000 miles whats the verdict Conniff??
  12. Hi all finally got a reply......... but it was not good. A lot of abuse and then he hung up on me! he says being in the motor trade for 20 years he knows his rights and that Im not due a penny. Happen to have a friend at the company I work who has a degree in law who said he will take it on for me BUT, consumer law is not his thing, let alone cars! he does at least know how the system works So, opinions folks! before I throw a lot more time and money at this, do you think its worth doing? many thanks Alex
  13. I know what you mean about the prices:eek: We didnt even think about the permission from Vendor. the oil light was on, so was the engine management light, the car couldnt be driven at all. I have left it at a place near my work as I couldnt risk driving it home. As I said, I really cant be without my car for work and needed it fixed ASAP To be honest, everything has been so busy and I love the car, It was only that evening that I realised I had only had it 3 weeks! had it been a faulty switch, I would probably just have paid up. He still has not got back to me 2 days on now, so not looking very good. will keep you updated on how I go. Thanks again
  14. strangely, my Seat Leon which this car was bought to replace has a dodgy oil pressure switch, so I thought I was jinxed and history was repeating itself! faulty switch was my own first thought. I took it to an audi main dealer on tuesday, where they have done diagnostics on it and the oil pump is the problem. they are keeping it there waiting for parts. if I end up out of pocket doing it myself, thats what I will have to do. I cant be without a car for work and am getting by for a few days with lifts to the office and train journeys to meetings. Added problem that I have 3 kids and its the school holidays!!! thank you for the offer to name and shame, although I dont think it will be the same dealer, this is a small independant? I would like to give it a chance to sort it out amicably first. there was no warrenty given with the car, although what I have read seems to say that the sale of goods act covers you for 4 weeks at least........ it all seems a fairly grey area. the car cost almost £8000, so its a fair sized percentage to put on the price. to make matters worse I saved and bought it outright so as you can imagine the final push has drained all reserves for such a big repair bill thanks for all your suggestions and advice Alex
  15. Thanks for the reply Sorry, I left out quite a major piece of info in my opening post. I am in Essex but I bought the car from Scotland. as the car risks the Engine totally seizing if it is driven it would have to be taken on a low loader all the way back to return to the seller. for that reason I dont think he will want to recover the car. really hoping he will stump up for repair
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