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morning_pete

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  1. They don't refund the fuel surcharge on your taxes now either... it's normally about 40% of the taxes too! :S
  2. They're a bit of a joke alrite... 30 euros for baggage and airport check in as well as a 10 euro handling fee... im makin the feckin booking online why the feck do they need a handling fee. it actually put me off booking with them and I'm just going to wait to easyjet flights from belfast to my destination go on sale.
  3. A pre auth isn't as simple as that. Most banks that take 5 working days for the money to drop back simply don't do it for data protection reasons. Much like an expedia agent wouldn't touch an account holders account without speaking to the account first. A lot of banks look past this and drop the money back in straight away though when they get confirmation it won't be taken. Anyway, Expedia could easily introduce a system whereby an agent can simply cancel a pre auth at the click of a button... t'wud be too simple for them though.
  4. I believe Expedia do all their customer support/relations work though...?
  5. the vast majority of airlines, excluding low cost carriers do not permit a name change under any circumstances. the policy is to cancel the ticket, claim a tax refund if it's non-refundable and book a new ticket for the other person at the new fare. nearly all terms and conditions will specify tickets are non transferable and will state name changes not permitted.
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