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vmac

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  1. It's March 16, 2011 and I have just received an 'alert' that there is a new message in the Forum under the thread related to MCOL and bank charges - the addition is dated, 4th March 2007 23:00, approx four years ago - ? Thoughts anyone ? VM
  2. sorry to hear about DWP issues .. let me know if I can be of any help - I'm quite well-versed on benefits stuff, appeals, tribunals etc. etc. so if it relates to anything along those lines, do feel free to send me a private message. I will google Truecall! best, VM
  3. hello BB .. many of them are there already but this one was new to me , a London 0208 .. so looks like a domestic number. Anyway, it has now become 'nob 21' so I know for next time
  4. Is a anyone else experiencing a wide variety of techniques from Aktiv Capital, to get you to answer your mobile / call back ? Last night, a new number dialled my mobile and left a message at 8pm. (most numbers from AC I've saved in my address booked and appear as 'Nob, 1-19' respectively, so I know not to answer)((yes, there are 19 different numbers they've used!)) .. but this was a new one and the message left went something like this .. "sorry you are having trouble with your calls. Goodbye". I did dial the number from my witheld landline and surprise surprise, it was Aktiv Capital. Suggests to me they are now pretending to be your phone company and trying to worry you in order to call the number back. Anyone else had this ? cheers, V
  5. Hi there, There's a petition online - Faulty Apple PowerBook G4 Petition .. but that's nothing .. the Apple forums are full of examples and what's more, Apple moderators are deleting threads. If anyone finds they have a similar problem, I urge them to add a note here, and / or sign the petition and to keep in touch. Under the Sale of Goods Act, we can get these screens replaced. Cheers, vm
  6. In the last couple of months, my Powerbook G4 has developed a fault with the display - having talked it through with Apple Support, they suggested it might be a problem with the graphics card. My brother-in-law, an electronics engineer, put his money on a latent manufacturing fault, i.e something that occurred at the time of assembly or manufacture. Since then I did some research with a local computer technician. Between us, we have found hundreds of examples of exactly the same problem, on the same model, with the same serial number beginning W85 .. a whole batch (100s, 1000s ?), which had their screens assembled at the Shanghai factory circa 2002-4. There are thousands of complaints across various Apple and Mac related forums and websites .. people are very angry because as yet, Apple has not acknowledge the fault - The situation is not dissimilar to a car manufacture whose new models come off the production line and a year or two into driving, the brakes fail. Eventually (presumably there is a threshold for the number of complaints before a manufacture acts), products are recalled and parts replaced. Apple moderators have started to deleted the thread of complaints regarding this issue, naturally making owners furious and in itself, that action suggesting a cover up. This is a machine bought for around £2000 and it's equivalent today is still a similar price. It is not some cheap run-of-the-mill laptop from PC World. One or two people have been lucky and after quoting the Sale Of Goods Act, have had their screens replaced. The majority have not. On Friday, I have my first appointment at an Apple Store in London - probably to have some 13 year old run a set of diagnostics which will prove utterly fruitless. However, I intend not to budge from the store. I shall quote the the Sale Of Goods Act and present them with the evidence of all the W85 machines from the Shanghai factory. If it's not my lucky day, I shall pay my local chap to do the job and send the bill, persistently and relentlessly to Apple for reimbursement. If anyone out there has this problem, please get in touch - the more people I can find, the better it is and the more likely Apple will, eventually acknowledge the latent fault. Many thanks, vmac
  7. Ok, gotcha .. you mean add in "and final.." .. ? Thanks, V
  8. Hi Kurt , Don't go away! In their letter, they say. " Generally we don't agree to adjust any of these charges, but I can tell you that on this occasion we are prepared to repay you £750 in full and final settlement of your complaint" The note next to the credit on my bank statement, reads, "Goodwill refund" I wrote back (using template) to say I would only accept it as part payment and without prejudice and would pursue them for the remainder through the court. In my POC, I have included the following (tell me if you think it's sufficient or not? don't want to shoot self in foot! - also, I've left the schedule of charges as is): "7. Defendant has credited an unspecified 'goodwill refund' to Claimant's account without consultation. Claimant has, without prejudice declined acceptance of this as final settlement." Thanks Kurt, Virginia
  9. Just wondering if anyone could 'OK' the following point in my POC re £750 part payment: "7.Defendant has credited an unspecified 'goodwill refund' to Claimant's account without consultation. Claimant has, without prejudice declined acceptance of this as final settlement." Many thanks
  10. OK, nearly there ... could you just explain your last sentence ? "though of course if you "accidentally" forget to mention in your PoC that it came with an associated "non-liability" clause"
  11. Thanks Kurt, That makes me feel a little less frantic about amending figures, although I may state in the POC that I have received the money into my account but declined acceptance as full settlement. What do you think? Thanks again, VM
  12. OK, thanks Gez. And should I deduct in from the final figure, or leave it as it is? In particulars of claim, does this read OK do you think .. 'I have received £750 into my account to date for which I have declined to accept as final settlement'
  13. I can help with the first bit - I woul recomend taking it into the court personally . that way, it can be stammped in your presence and at the very least you can know that it got there! Regarding the timelines , they are clearer when using MCOL but using this method, I don;t know, however, this is also information you could get from the court when you visit.
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