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Old Cogger

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Old Cogger last won the day on February 6 2018

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  1. None known just a complaint to FOS., more the merrier?
  2. well PRA fobbed off email says they have done investigation indicates some of the information was copied in the cyber attack bu an unauthorised third party from files contained in the MOVEit system. The data likely to have included personal information, such as your name, date of birth and contact details. but does not include debit card information. we assure you that we have acted swiftly and took the necessary actions in regards this breach, we took steps to isolate the problem from our systems as soon as we aware of it, bla bla go to FOS if you are not happy. you must be vigilant now of suspicious activity now .
  3. Response email we will look into this and have 8 weeks under FCA rules for complaints maybe shorter, sent a reply GDPR 30 days as per ICO this matter comes under Breach security.
  4. Ico letter compliant under GDPR and some addendum refers to compensation also quote high court case quoted secondary loss if not material cash lost. So far. will see what they send back in the next 30 days quoted by ICO, before possible next step.
  5. 6/8/2023 = Email sent Complaint and compensation letter.
  6. Their letter is typical of = If you want to response we only put your 1st Name, no reference number A/C No:- cannot reply to this email address.
  7. A recent cybersecurity issue associated with MOVEit, a widely-used file transfer system, has impacted a number of organisations worldwide, including PRA Group (UK) Limited (Registered office: Level 11 Riverside House, 2A Southwark Bridge Road London, SE1 9HA) (“PRA”). We are writing to let you know that this issue affected certain of your personal data. We take the confidentiality of your data very seriously and are providing this notice to explain what happened and the actions we have taken. A software vendor named Progress Software recently announced a cybersecurity threat related to its MOVEit Transfer software product. According to Progress Software, unauthorised actors discovered a previously unknown vulnerability in the MOVEit software that could allow unauthorised acquisition of documents being transferred using MOVEit. As soon as we became aware of the issue on June 1, 2023, we launched an investigation to determine the scope of the issue and to identify individuals whose information may have been affected. Based on our ongoing investigation, we believe that an unauthorised actor exploited the MOVEit vulnerability to acquire certain PRA data on PRA’s MOVEit system. You are receiving this notice because we determined that your records are among those that may have been affected. We promptly took steps to contain the issue by disabling the MOVEit system and isolating it from other PRA systems. In addition, after identifying the vulnerability, Progress Software released a security patch, which PRA implemented prior to restoring the software. PRA also engaged a leading cybersecurity expert to conduct a forensic investigation and is coordinating with law enforcement authorities in their investigation. At this time, we have no reason to believe that the issue affected other PRA systems. We continue to monitor for suspicious activity. We regret any inconvenience this may cause you and are alerting you about this issue so you can take steps to help protect your information from potential risks such as exposure to phishing communications. Some protective measures you can take include: (1) monitoring your financial accounts and statements; and (2) being cautious when receiving and acting upon communications, such as emails, calls or texts, from third parties. If your account(s) are being managed by a third party then normally we would communicate with them regarding your account. In this instance, however, if you have any questions about the MOVEit incident please contact us directly. We hope this information is useful to you. If you have any questions regarding this matter, please contact our Data Protection Officer, Daniel Szmurło, at [email protected].
  8. Has anybody received the letter of breach June 1st 1023 PRA GROUP ?
  9. 10th August 2022 Dear Sir/Madam Account No: Your account or reference number (required) You have contacted me about the account with the above reference number, which you claim I owe. I do not admit any liability for your claim. Under the Limitation Act 1980 Section 5: “An action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.” Also, the Financial Conduct Authority's Consumer Credit sourcebook states the following. "...a firm must not attempt to recover a statute barred debt in England, Wales or Northern Ireland if the lender or owner has not been in contact with the customer during the limitation period." 7.15.4 "A firm must not continue to demand payment from a customer after the customer has stated that he will not be paying the debt because it is statute barred." 7.15.8 Unless you can provide evidence of payment or written contact from me in the relevant period under Section 5 of the Limitation Act, you are no longer able to take any court action against me to recover the amount you allege I owe. Please confirm in writing that you will not make any further contact about the above claim and confirm that this matter is now closed. I look forward to hearing from you. Yours faithfully
  10. sorry tghe Email now I read was mentioned Moorcroft, so responded,. lto that item leave it with you for niow
  11. keep copy of statement showing misuse of the £1.00, also Moorcrift are only hopefull commission collectors on behalf lloyds, no pwers looyds hope they freighten you into paying , NO CCA no court can take action?
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