I'm also having problems with DELL, they have had £1700 of my money since 18th August and I don't even have the goods I ordered as they cancelled the order. Don't bother with the Bracknell address as I was told this morning that they have no customer contact there. They did give me the following details so here you go and good luck to everyone trying to get them to sort things out. Small claims court here I come!!! e-mail: [email protected] in writing: Dell Corporation Cherrywood Science and Technology Park Cherrywood Cabinteely County Dublin Southern Ireland Att: Complaints Dept.