Exactly so they can offer me a tomtom satnav for all i care i wouldn't accept my so far short lived experience with Orange hasn't been good

Already took the phone back into the store the day after purchase and because the manager wasn't there they wouldn't do anything but basically the assistant manager tried to fob me off, they were very rude as well. I walked out the store and left the handset in their possesion. I want the contract cancelled their customer service is disgracefull, they even tried to lie to me and say that they only said the contract had the maps service and not the handset!!!! I don't want the co-pilot equivalent they haven't delivered on what they promised

Thanks for the excellent reply, gonna reject under the SOGA i'll keep you posted

Hi thanks for the reply, yes it was a new contract, the sales assistant did promote the orange maps sat nav as being available on the Hero however it has transpired it's not!!!

Could you change the tile as i have done a typo on Contract Any help yet please??

Hi Scott thanks man

Hi all i'm looking for some help if possible. Yesterday i purchased a HTC Hero mobile phone on a 24 Month Contract with Orange i was told that i would get Orange maps with Sat Nav for this handset FOC. So i get home last night attempt to set up the Sat Nav service and find out that the phone is not compatible with the service. I attempted to return the handset and cancel the contract as none of the other handsets in the store were suitable to me, i am then told that i can not cancel the contract and return the handset. Surely i must have some rights to return this handset???? Help please people :(

I signed up for one of these courses today namely a+ and n+, i decided to do some further digging around and found nothing but problems. Can i cancel if so how???

Hi all keep up the good work it's awesome! Right my problem is that a couple of months back my vehicle was served with a PCN from Euro Car Parks LTD in Southampton, in a open shopping area car park. I have received no correspondance in relation to this until this morning when i opened a letter from a debt collection agency, informing me "we have been instructed by our above named client and regret to note that you have failed to contact them with your proposals for settlement of this overdue account" and "this account has been passed to ourselves with firm instructions to commence litigation and judgement against you" They have requested payment of the £75 charge within 5 days(no chance). My question is how should i deal with this matter, as i haven't received any previous letters from ECP i am unsure of how to react. Which letter would be best to send to them etc.. Any help would be fantastic thanks in advance