Most of the conversations were face to face or on the phone, we only have the emails for them saying for us to find another removals company as they booked up. I just can't see they can expect payment when they didn't provide a service

Hi guys Just need a little advice really, we were looking for s removals company, we had a quote and they said they could move us no matter what, even if doubled booked they have enough men/vans to cater for that it was to happen We accepted a quote including supply boxes etc, as with house sales dates move and change, they supplied boxes and we Packed and we eventually have a date. Then said they couldn't move us as they have another booking Then then have tried to bill us for boxes. Do.i have to pay, no contact was signed and the verbal contract was they can move us no matter what and it was the removals company who couldn't furfill the contract. Any help with this matter would be great

Thanks will take a look, no don't think they are with any bodies! They own loads of sites like garden buildings direct etc. I think we may have paid with a credit card if not then debit card. Thanks

Hi Not sure if this is the right problem. We purchased a summer house just under 2 years ago direct from kobotech. It's described as a heavy duty and built to last. It's classed as there ultimate range. But the roof supports don't seem strong enough to support the roof and over this time the roof as sagged and has basically pushed the sides out. This cost me over 1400. I know it's past the 12 months. But I've emailed them and they just don't care. I want to know how to go about trying for one, unsatisfactory quality and also the fact that the website states heavy duty etc, when it clearly isn't. Can someone please help me with an angle where I ca either get the parts that are failing replaced, or get them to do something. If we have any snow I'm sure the roof will collapse. Thanks in advance

Hi i need some advice really, on good friday i took my car to a chain of garges, for a full service and M-O-T. The mot was due on the 26th which was tuesday, but they said they didnt have time to book in for m-o-t and could only manage the service, - Fair enough. But when arriving to pick up the car, they stated several items were broken and needed to be replaced as it would fail its m-o-t. So with having a family etc, started to panic as we needed to car and didnt have the money to replace the parts required. Rear Coil spring broken - this was the main item it would fail on and would need them replacing in pairs etc and needed all new disc brakes and pads and they were dangerous. and i have this down in writing So i left it at that, and took it to another local garage and explained my problems so i could book them in to be fixed - he took a look, and found nothing to be wrong like the prevous garage has said and its passed its mot (didnt think garages turned away cash) but i just dont think its right for a large chain of garages, to say items are broke when they are not. its fraud and would like to know whats the best way of writing to them to complain etc? thanks in advance

Hi its an 04 1.5dci

Hi im after a little help yesterday ive picked up a used renault that ive recently purchased, on driving home, i noticed a few things were wrong. but its a 2 hour drive to the garage. First one is theres a clunking noise on the steering and the second fault is the car can lose power when acclerater is pressed and i have to take foot off and back on again for it to regain power. i belive its best to put it in writing and someones told me i can either ask for my money back or i can give the dealer 14 days in which to repair the viechle. But i suppose the letter has to be worded correctly can anyone help with this?? thanks

I bought the Foxconn motherboard, from ebuyer.com. Foxconn do have offices here in the uk. but they said there only return center is in the netherlands. they have already said they will swap the motherboard, by there tech guys going through things with me and asking me to do several things, the motherboard is classed as dead, and is covered by a 3 year warranty, and id had it 12 months and 2 weeks but as ive stated the cost of postage is nearly the cost of a new one, but still dont get why they dont have anywhere in the uk to send it to even though they have offices here! so under soga would i be able so ask for they to pay for postage? thanks

Acer laptops do have demoware of oberon media games,its something to do with acer arcade!. Il look to see if any of the demos have been registered. Was the packaging acer? the only box that would have been plain is the internal packaging!! The only problem i see, is this laptop should have been tested at acer, and usb ports wouldnt get damaged in transit! that would be virtually impossible. i take it the two usb portsthat are broken are together?? are the pins that broken identical?? this could indicate manafacturer fault when being made

You mention the Acer packaging wasnt sealed?? this normally has security tape along all openings? And a quick question as to the game programs that were installed last september?? what are these games, if these are not standard issue games then you a case with it being a customer return!! When you first booted the laptop up did you have to go through a setup ie language etc or did it boot straight to windows?

Just woudl like some advice, just over a year ago a purchased components to build a pc, the motherboard failed, so contacted the supplier and they said it was onver 12 months but was covered my 3 year garantee from the manufacturer. This after two weeks and been agrees to swap. But my issue is there only repair center is based in the netherlands and to send the motherboard over is nearly the cost of a new one. Ive emailed them to ask is they weill refund the postage cost, they said that its not in there policy and theres nothing they can do? But surely its not my fault the the motherboard is faultyand that i shouldnt pay postage costs etc and someone has said that under uk law the consumer shouldnt be out of pocket for a fault item??? any advice on this woudl be great thanks!

Hi i brought a car over 2 years ago on a peugeot passport scheme. But due to things changing i needed a bigger car, but when i have gone into enquire they wont let me have any other car than what i already have! is this correct, i understand a fee may be charger as its earlier that the three years im ment to keep the car, but can they restrict me to one car, i was under the impression that i could trade it in for any other car as long as its a peugeot? thanks in advance:confused:

its proton finance which i think are part of black horse

ive been complaining to the dealer since ive had the car, but ive not sent off the letter till about month 7 and ive been told that it makes it harder to get anything done. But i didnt find out that the car had a front end resprayed until a several months after buying the car

Well i was told when i brought the car that the bonnet and sill had been resprayed due to stone chips, after a week or so it became clear that a few panels were different colours. It then turned out the car had a full front end respray by the main dealer before it was sent to the garage where i brought it. the bonnet now has been sprayed 3 times after paint has peeled off and its now got to go in again as its happened again. and there are now masking marks etc where they have tried to rectifiy the problems ive had the car 7 months now and still having problems with paintwork and colour mis match. But if id have known the car has been respayed i wouldnt have bought it and its becuase of this im having problems with the paintwork. ive believe that i have given them enough time to rectifiy the problem ive wrote to the finance company so just need to know what they are supposed to do know as technincally they own the car