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fedup05

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  1. :mad: Hi everybody, We would like some advice on a problem we have encoutered with a mortgage company called Capital Home Loans. Basically we have written several letters to them concerning the unfair penalty charges thay have put on 2 of our buy to let mortgage accounts over an 18 month period, when i was going through a rough time. They have charged me in excess of £2500 in penalty charges ranging from arrears letter charges/non DD Payment charges and some cheque return charges. The accounts have been running ok on DD for a year now, these charges refer to the period before then. We have sent out several letters requesting the refunds of these charges but they are refusing to refund them, i have even threatenend court action against them yet they still refuse, they refer to their terms and conditions. What do i do?????
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