jaxhen
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This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
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Thanks for the advice....I'll put the list in with my LBA...looks like RBoS like to go all the way to court anyway
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Hi...I've been reading this forum for some time but need a bit of help now! I sent a DPA letter to RBoS and got a list of charges / statements. Then I sent the standard prelim letter. The response I've received today looks to be the standard letter saying 'We believe that our charges are fair, reasonable and transparent'..... etc However it says 'if you disagree, please let us know the dates and amounts of any particular items that you dispute' My question is has everyone else listed charge by charge what they are claiming back? Surely the bank knows this already as they sent me the statements? I'm about to write my LBA and don't know whether to list each charge on not. Many thanks Jaxhen
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