Well thought it about time I updated this one. Yes I know it has been 6 years and this has been a thorn in my side ever since. A wound that never fully healed. I got fed up of putting so much time and effort in and getting nowhere. Neither with the FOS, Paragon or even Aviva that I had targeted with the help of the FOS. Frankly I got fed up of waking up angry in the middle of the night and had to mentally walk away from it. I had even stopped viewing the threads on CAG. So I fell behind with the latest developments and specifically the Plevin case, that I had only just read about by accident. So at the great risk of becoming mentally unstable again, I have made contact with Paragon to establish their latest stance in relation to the Plevin case. I will report back when I have: a) Had a response, or b) Taken a lump hammer to my fingers for being stupid and making the assumption that Paragon will play fair

Yes he has a driving license but will have to ask whether he has notified them when he moved. I have been looking at Attachment of Earnings Order (AEO) and comparing it to Deduction of Earnings Order (DEO). From what I have read, AEO's are issued by a court to an Employer, instructing them to make the deduction where a DEO can be sent to the employer WITHOUT a court order but it looks like this is just in relation to child support payments only (i.e not any other government body and certainly not in relation to a DVLA fine)

Just trying to help a colleague out at work. Long story short. - Car sold approx Sept last year - V5 sent to DVLA - No acknowledgement received - One month later moved house - Last months & this months wage packet shows unknown deductions - 2 weeks of chasing answers - Found it relates to a fine for none notification of change of keeper for sold vehicle last year - DVLA correspondence suspected to be posted to old address - Believed that court got a different address from the DWP that colleague had never heard of let alone lived at. - Colleague tracked down court and advised correct address - Summons then received to correct address this time. - In court yesterday just to plead either guilty or not guilty to 'Knowing that the fine was issued' - Pleaded not guilty. Although it looks like the case has been 'set aside' for further correspondence history, and a further court date, the 3rd installment of the fine (which will total around £800) will be taken from next pay packet regardless. - Payroll had NOT received an 'Attachment or Earnings order' so also know nothing. My question is: Can they do this? as the chap in question had absolutely no idea this was going on until his wage slips were coming up short. I have pointed him in the direction of this website for further reading and detailing. I don't think the DVLA would care but surely a court would have a responsibility to ensure that they had all the correct information before going down this route? Appalled to say the least

Not quite sure which forum to put this one but I think its worth sharing.... Over the last few weeks, we appear to be getting an increased level of cold calls and known [problem] calls. Some on mobiles but some on main home land-line. Not unusual in itself but it appears that there may be new technology out there, that spoofs your caller display into showing you a number with your own towns dialing pre-fix. When you see a call coming in from your own town, you naturally think its a genuine call. We've had 2 separate calls this week where we actually hung on until someone spoke at the other end. One caller claimed to be able to get us pre-assigned government compensation if anyone in our family had worked in construction or a factory and the other one claiming to be from Microsoft who wanted to speak to the owner of our home PC. Put the phone down on the first one and the 2nd one put the phone down on us (we were playing dumb) Googling the number after, shows that there is no record of the number on any of the "Who Calls Me" type of websites or registered against any genuine business It would be interesting to know if anyone else has been caught out by this.

Its only £14.99 so its not even worth the small claims court. It just seems to totally contradict ebay's "You can shop with confidence on ebay. We guarantee you get the item you ordered or your money back"

After going through ALL the correct channels for obtaining a refund for an item not received, (dispute resolution centre) ebay founded in my favour and sent me an email stating that a refund is being made. The dispute was closed by ebay when I got a 2nd confirmation email of the refund being made on the 28th May Then I get the following email from paypal (on the 4th June)... >Subj: Refund failed > >Dear 'xxx Buyer xxx' > >The refund sent by 'xxx the seller xxx ([email protected])' did not clear from the sender's bank. You have not received funds for this payment in your PayPal account. > >Please contact 'xxx the seller xxx ([email protected])' regarding this refund. As it turns out, the seller has done this to a number of other people at the same time - Although a relatively new trader when I purchased my ebay item, the feed back had no negatives. As soon as I received the above email, I tracked down a number for ebay as the dispute had been closed. Spoke to them, explained the entire situation and they agreed that a refund should be forthcoming and said they would get it sorted. A week went by, no refund so I used went onto the ebay help and opened a chat window. They said I had to call them but at least I get a free-phone number. They apologised for a delay and said that they would do a manual refund. This was Friday 20th June. I am getting a little fed up of the onus being put on me to secure a refund, and the false promises that ebay has given as it contradicts their money back guarantee that is advertised all across their website. All I want is my money back and for Ebay to deliver on their advertised promises. What's the best way of doing this as I'm a bit reluctant to waste time on the phone again.

Can we not just get a law passed that would make Continuous Payment Authority illegal?

And of course, getting crucial information from this thread? B*stards they are. I feel for you. I really do.

Thanks very much for the replies. The chap at work did send an email same time as ringing the bank and they have responded and said that they will refund within 48 hours and remove all of his data. Told him to watch his bank closely as there is simply no way of knowing if any further fraudulent activity will take place as from the Website, there is no knowing who they are or where they are based. I actually did a drop screen of their site and the genuine DVLA site. Same colours, same layout. Side by side, its easy to see how someone can be confused. The chap in question is an incredibly gifted electrical engineer, his knowledge borders on voodoo , but hes just not one of those people like me who surf the web an awful lot, so he was a little embarrassed. Me.... I just HATE seeing people get ripped off. I will keep you posted.

One of the chaps at work has just been duped this morning, out of £60 for a £20 replacement license. Looked at the website (https://dvla-driving-licence-dot-co-dot-uk/index.php). Looks like contact by email only, no phone, company number or vat number can be found. As it was the 2nd line down when googling DVLA, one would have thought that they would be required to comply with UK trading laws? When he checked his bank an hour after the transaction, he found he was £60 down, not the £20 as he was expecting. Yes it does say about how they are not affiliated with the DVLA and again in their T&C's. He has already rang his bank for a charge back and they have said that they cant do anything until this 'company' collects then they can challenge. There was some hoohah in the press in the last week about this, but cant remember what the outcome was. Can an expert have a look at the website and let me know if it complies please. Many thanks

http://www.hse.gov.uk/contact/workplace-complaints.htm This is a good start point if you feel that they are brushing you off. They are in deep s*it and they know it. The rules of RIDDOR are quite strict From the HSE RIDDOR website: "Incapacitation means that the worker is absent or is unable to do work that they would reasonably be expected to do as part of their normal work." The key word is "OR" In my opinion, despite being able to carry out your duties at home, you are still absent and your company has a legal obligation to record and report. Did this go in an accident book? As a construction site, there should be absolutely no open pits or earthworks that anyone can fall into. The hole MUST be covered with a secure cover and / or demarcation barriers. The HSE will take a very dim view if there is any sign of a cover up OR evidence of victimisation if you bring this to light by yourself.

When you say your employer 'makes us' come in early, I presume that this unfair and legally questionable tactic is applied to more than just yourself? How does everyone else feel about it? If you're all relatively new (based on it being a new store) why not group together to have an informal discussion to get across how you all feel how unfair it is. You would of course have to stick together. In my view, so long as you are at you workstation at the point that you start to get paid, then there surely cannot be an issue and any attempt to enforce such an unfair ruling would not be in the company's best public image. Sometimes young Managers who lack the experience cannot distinguish the line between being a good Manager and being a bully. I would be tempted (if it was a chain) to anonymously contact HR to highlight the Managers questionable practices. Tell them what store it is but not who you are and state that you are all very unhappy at being taken advantage of and ask them politely what they intend to do about it.

Presuming that you were not set up an an over-nighter (i.e arranged accommodation then being expected to do a 900 mile round trip in one working day is, in my view, beyond what should be reasonably expected in a vehicle without a sleeper cab. Given the mileage, did your employer do a risk assessment of such a long journey? Were you under pressure to get to your destination? what about getting back? In my view, if you had a bump due to you being tired then H&S for drivers does come into play and as such, your employer shares an element of responsibility. Where I work, on such journeys and where a back-up driver is not available, Either our admin team will book accommodation or the Engineer will book his own.

This is a [problem] which very nearly caught out one of my colleagues. Inspired by my first e-cig, my colleague signed up for one of these but didn't get the T&C's email until after he had paid on their website. Luckily he read through all the T&C's immediately and was on to his bank within 30 minutes. The bank initially treated him with the usual apathy after he reported the [problem], but after speaking to someone higher up in the chain and telling them that if one penny left his account to these people, he would take all of his banking business elsewhere. He did of course ring the [problem]mers straight back and told them straight that it was now obvious it was a [problem] and told them under no circumstances are they to process the order. Despite their promises not to, he got a card from the post office with a parcel to collect from them. he simply rejected it and told them to return to sender. The important thing is to NOT let this put you off. I have now been on e-cigs for 3 months after smoking for 30 years and not had another cigarette since. For quality information and lists of good dependable vendors, have a look at the AAEC website (All About E-Cigarettes) http://allaboute-cigarettes.proboards.com/ The chap at work has also done the complete switch to e-cigs (or 'vaping') and has managed to evade these [problem]mers altogether.

Hello all Just looking into purchasing a student concession season ticket for my daughter, who is about to start 6th form college. Went on to the Arriva bus site and followed the links to buy the tickets on line. As my OH uses the bus a lot, she felt that the annual price of £590 was wrong. After double checking the links and clicking on 'Buy Student Saver Tickets Online' it again took us to the page where you select Adult or Child tickets only and the price was £590 for the year for Shrewsbury Out of curiosity selected a none Shrewsbury area and there was a tab for 'Student' tickets at £340 for the year. Have fired off a question to them via there Q&A page but am a little annoyed that I had searched 'Student concessions' got directed to an FAQ about student concessions and clicked a link that says 'Buy Student Saver Tickets Online', then find that the offering was for a standard adult / child tickets only. If it had said "Sorry no concession tickets in this are" I wouldn't have minded. but in my view Arriva is mis-representing their tickets. Would be grateful for your thoughts The link is: www-dot-arrivabus-dot-co-dot-uk/student-saver-tickets/