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sosie

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  1. Thanx Me. X with the support from every one here i know i will get there:)
  2. Hi i have received one lot of statements still waiting for the second lot. I did ask for both sets when i dropped my S.A.R. letter in the bank. I sent this letter on 12th Feb 2007. Should i give them more time (dont think my 40 days are up yet 21st March will be 40 days from the 12th Feb) but i would have thought they would have sent both sets together!!!!
  3. No not yet still waiting!!!
  4. Thanx Essix Blue i feel much better knowing that
  5. Hi just to keep you all updated, i had a letter back from the bank today.They said they will be sending the bank statements soon. They have acknowledged receipt of the £10. The letter goes on - with reference to your request concerning any 'manual intervention' to the administrative charges debited, these charges have been processed in accordance with the terms & conditions of our current agreement with you as a result of activity on your account. In the event that you breach the terms & conditions, we will take the appropriate action, contacting customers when appropiate, or handling customer enquires reguarding their account status. When a customer has raised a concern in relation to this process, the decision will be communicated to the customer where approprate noted on the account. It goes on to say any quieries to this matter to contact Lorraine Cassidy. Is this a standard letter from the bank? Please can some one reply and put my mind at rest!!!
  6. Hi Lil Thanks for your message I will keep you informed of my progress. Just waiting for banks statements to be sent to me then i will start the ball rolling!!!
  7. Thanks everyone for your replys, I will make sure i get receipts in the future. I will let you know if or when they send my sons statements! But i promise i wont do anything eles before i ask some one first!!! :o I am not very good at this sort of thing but with all your help and support i soon will be. BIG thank you again Essix Blue good luck with your claim there are some very helpful people on here with their help and support we will get there
  8. I will be able to see if they cash the cheque or not. If they dont and i dont hear from them i will post another S.A.R. by recorded delivery. I just thought if i hand delivered it it would be quicker!! sorry i will listen to you next time
  9. Just dropped my S.A.R. letter of to the bank today, I decided to hand deliver it to my local branch , this means they have no excuse they didnt receive it!!! Lets see what happens. Will keep you all posted:)
  10. thanks bottumburp you have been very helpful
  11. Thanks bottomburp you have helped me a lot i dont feel so nervous. Just a quick question my husband and i also bank with RBS and have the same address as my son, if they did close his account do you think they will close ours as well?
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