vinegarvera
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Anna1s1 started following vinegarvera
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Hi there, I wonder if anyone can tell me where I stand here? Last week I had a major leek from my roof/ loft, which came through my back bedroom and ruined the ceiling. I called my insurer who sent a surveyor out who looked out of the window and took photos (I was out at work so my son let him in) I received an email with a letter from the surveyor advising that my insurance company would offer a cash settlement or I could use the services of the Insurers approved contractors. I accepted the contractors and made arrangements for them to come out (Tomorrow - Friday). My husband who is self employed, took the day off, to ensure there was someone available. Late last night I had a call from the surveyor saying that there had been a mistake and that the ensurers would not pay out as it was general wear and tear and there had not been 27 mm of rain on the day in question. I am absolutely fuming, my husband has now missed a day of work, and I am left with a hole in my back bedroom and a leaky loft. Can anyone help as to where do i stand following them initially telling me I was covered (And having it in black and white). And where I stand regarding my husband having lost a job for having to take time off.
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Ah just realised, my payment date is 25th of the month, Decembers payment didn't go through until 29th. Letter was dated 4th January which was a Sunday (and my birthday) Do you think this could be an automated threat-o-gram?
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Thanks Andy. I have certainly not fallen behind with any payments and I certainly do not have £13k worth of goods at my home..
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Ha ha I like that!
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I think there may be a CO. I will have to dig out my paperwork when I get home..
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I have email Paul Kavanagh to advise I have been paying the requested amount. P.S I also have my mortgage with HSBC and have been recently paying a little extra each month - could be this has prompted the letter?
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I do own my own property. I wrote to them in July and asked them for a breakdown of charges and a settlement figure as I had a small amount of money, however, I did not here back from them and am no longer in that financial position to settle. Do you think this may have prompted the letter? I also note that the letter was generated on a Sunday, do you think it is a threatogram?
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Thanks Citizen B. I am not sure whether it was agreed by the court or by DG who were chasing for the debt. I think the reason it is still so high is because I have only been paying £25 per month...
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Good morning all, Long time since I have been on here as I thought I had it all under control, however, out of the blue I have received a threatening letter from the lovely Paul Kavanagh from HSBC. Basically I had a debt with HSBC of circa 14k, however I got into financial difficulty around 2006, and they issued a CCJ. I made an arrangement to pay them an amount every month and have done so without fail for many years. However this morning I have received a letter saying the amount outstanding is around £13k and if I do not pay it immediately they will request a warrant of control from the court and appoint bailiffs to visit my property to seize good for this amount. My question is, are they allowed to do this when I have been paying an agreed amount faithfully? If so, what is the point of paying the agreed amount...
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