This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Surely this breaches the banking code as it seems to be a retaliatory action because a claim has been made. Can you tell us who said they would close your account. I would then write to Charles Bacon (a Nationwide Solicitor) stating that you consider the action threatened as being against the code of practise and possible unlawful brian

It would appear to me that if they can provide statements for £3 a copy then they can provide the same statements under the DPA. I would wait the 40 days and report them to the IC Brian

Excellent :D

Keep to your own timetable. You are not making a complaint, you are claiming back unlawfully applied charges. The 8 weeks is a diversion in the hope that you go away. File the court papers and wait for your money best of luck Brian

Good result. Don't forget to fill out the survey Brian

Most organisations have some type of sick monitoring policy. The sector of the Civil Service where I used to work had a system of days taken and numbers of absences before the procedures would kick in Brian

Belated welcome to the forums. Good luck with your claim and keep us posted on your progress Brian

Tremendous attitude, best of luck with the claim and don't forget to keep us posted Brian

It seems to me that things are changing from when I got my charges refunded. Calling in an overdraft is starting to be petty and vindictive in my eyes. Best of luck with your claim

Also I believe the maximum claim allowed in the Small Claims Court is £2000.00 Brian

Good luck keep us informed. Hopefully not too long before the charges are refunded. Brian

Good luck with your claim and don't forget to keep us updated Brian

I too want to keep my accounts with NW but I just sent off the Preliminary Request letter. If your account is generally well managed then I really think that closure is very, very unlikely Brian