Thanks Dave for enlightening me bout Branston connection. Kathieathome

Hey Martin, Well thats a hugh success. Hopefully Telewest will surly now see that they will have to consider these charges or else more people will be taking them to court. Maybe Richard Branston may even get involved now that the group is part of his great kingdom. Kathieathome

Hi. Ive just been on the phone to telewest because of late payment charges. On going through my bills I noticed that I had in fact paid so I should have had a cleared balance comming over on the next bill due. No-way they decided to carry over the balance due (Of what Id already paid) and just for good measure add £10 late payment charge. This happend in October November & December I did get the charge of £10 knocked off for November in December!!! checking up on the balances they all showed different amounts. When I spoke to a supervisor she became very hoitey toitey and said that I hadnt been paying my bills on time when I informed her I had as I had all the bills in front of me & it was only their cock up that led to me being on phone she had to agree that I would'nt have to pay the £30 total charges also they had to refund me £18.98 as they made an error in their billing. This has made me wonder have they done the same thing in the past and you get charged late payment fee despite the fact that you have in fact paid but it doesnt show on their billing. Worth a look. Im still wondering as well how can they make a late payment charge when you are a month in advance. So good luck everyone Kathieathome:confused:

Regarding Telewest charges, I now intend to challenge them as simply fed up with having to pay charges. If we can take banks on and get refunds, then we can do it to telewest. Keep the faith. Kathieathome

Hi, Thank you so much for giving me that advice, I will do as you suggested and check every detail. I'm still waiting for the photo of proof its been a week now, so will mail them again requesting it again. Regards Kathie

Hi Thanks for getting back to me so promptly, the only worry I have is that at the time I was caught I did'nt see any road works going on. I was thinking that because of the notification of the date for road works just said 12July inclusive I may get away with a technicality as they did'nt state when works would be finished, if I lose this Im liable for £l00 which is disgusting when you try & make an appeal its almost like a punishment for sticking up for yourself. Will let you know of outcome though. Kathie

Hi, I received a PCN from Richmond council charging me with being in a bus lane & it was noted by a CCTV-MD picturures who was observing real time pictures from the road-side camera at 10.55 (this is relevant to tell you) it was also supported by video tape evidence. The actual camera was above the bus lane with a notice under it saying Left turn into Aargon Road (which is where I was turning into) then noitice also said straight onfor buses and other traffice it also had a right hand turn off all at one set of traffic lights. I have since taken photo's of this sign. I went onto Richmond council press office site to see what I could do regarding this appeal, it was then I came across a Temprary suspension of London Road (where bus lane is) for essential lamp column replacement. after reading all the oter garbage on it I noticed the date the date the order will come into effect was Wednesday 12 July 2006 inclusive. it then followed on sayingThe prohibitons of restrictions specified in that Order will apply only during such times and to such extent asindicated by trafficsighn prescribed by the Traffic Sign Regulations and General Direction 2002. Incidently aalso on the form they showed the hours stating vehicle traffic will be permitted to proceed in the following lenghts of the bus lane on the said road from junction with Twickenham Train Station to the junction with Arragon Road 10.ooam t 4.00pm. (sorry for being so long winded) Anyway, I sent them a letter of disputing this also enclosing a copy of the Tempory suspension notice. I got a letter back saying if I cared to pay £50 now it would be refunded if I won my case (Nice of them!!) also if I wanted a photo request one and one would be sent (Still waiting after a week of that request. I would be very gratefull if you would advice me further on what steps Im to take or d you think I may just get of with a technical faul on their part. Look forward to hearing from you Regards Kathie:confused:

HI I got into trouble with Lloyds bank because of charges & Interest being piled onto me. I couldnt afford to pay bank so it was put into hands of debt collecting agency where l have to pay £6.00 amount which will take me to the day l die to pay back. This happend 1999. What steps should l take now, Should l ask Lloyds to send me statments of charges or the debt agency I am in the complete dark about this. Good news on another bank Thanks to this forum I got my charges from HSBC paid back before it went to court. So there is hope for one and all. Kathie

Hi Lueeze. Whoops got the 2k wronge. Bank owes me in charges£485.00 Interest £46.27. so big total of £531.27 which to me is a lot of dosh especially as its mine!!. Im writing them a another letter now telling them Iwill except their offer but will continue my claim for the balance plus the interest and if it goes to court l will get the extra interest as laid out by the court. I WILL get this back, its the being POSITIVE mode that will make it happen. Cheers Kathieathome:cool:

Hi, After receiving an answer thanking me for my phonecall (That l never made) I received another letter offering me back £275.00 & not the orignal £485 and thats without the extra interest. So after reading forum notes I am now going to send which hopefully will be last letter advising them that altho I will except their offer I sahll be going to the small claims court for the balance plus the interest incurred with charges and also mention that the court will also add on interest. So wish me luck. I will keep you informed Cheers kathieathome:-?

Received answer from my bank HSBC, of course advising me to look at their booklet regarding charges. So Now l shall be doing another letter stating that l do intend to take them to small claims court. I refuse to let these bullys get away with it.